carwow Reviews

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This review is to highlight my wonderful experience with Carwow when I sold my car on 4th March 2025. I agreed for my car to be listed on auction after my initial online valuation and telephone conversation with Carwow agent. I was informed of a potential buyer (highest bidder) within 24hours after the said auction date. Extra documents where sent via a link and a pick up date agreed. I took time to read up reviews from mostly recent clients on Google review and Trustpilot to understand expected challenges. I came up with three major concerns; 1. ID check of the pick up driver and the person must have to be insured to test drive my car. Else, I was happy to drive while the person sits in as a passenger. 2. ⁠Car selling /buying contract form downloaded from online must be signed before the driver is allowed to leave with the car stating time of transaction as a measure to protect me if any issues arises after. 3. ⁠Guarantee that any agreed amount must be paid into my account before I release the car to the driver. Example: an email from the bidder stating the amount and when to expect payment (I was given around 2pm on the date in writing). I was satisfied with the conditions and the agreed amount was paid without hassle or stress of any kind. My advice is that you communicate all concerns in writing and sell only when you feel satisfied. I was never under any pressure to sell (distress sale) and so was able to get a good deal. Very big thank you to Monica and other carwow staff for making the entire process a seamless experience.