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CarSupermarket.com Newcastle Reviews

Rated 4.7 based on 1091 Reviews

Vroom Car Retail Park, North Shields NE29 7TE

Car Dealerships North Shields

Published on
July 30, 2025
Last updated
July 30, 2025

Reviews Summary

Reviewers consistently note a highly positive experience with Car Supermarket Newcastle, specifically highlighting the staff’s welcoming and professional behavior. Customers describe interactions as friendly, knowledgeable, and pressure-free, which contributes to an enjoyable car-buying process. Both individual employees and the overall service atmosphere receive direct praise, with buyers mentioning feeling respected and well-informed. There are no significant criticisms across these reviews, although some feedback mentions relief at the smoothness of the process, suggesting anxiety is common in car buying generally.

The most frequent themes include staff professionalism, helpfulness, and a straightforward sales process. Multiple reviewers mention test drives and detailed information being provided without sales pressure. Salespeople—including Chris, David, Mark, Laura, and Ben—are singled out for delivering prompt communication, keeping promises, and providing support from initial inquiry through post-sale. Customers across Newcastle appreciate a focus on matching buyers to suitable vehicles and facilitating logistics such as car transfers and home deliveries.

Overall, Car Supermarket Newcastle is regarded as a reliable and customer-focused dealership in the Newcastle area. Reviewer feedback emphasizes efficient sales processes, attentive staff, and positive vehicle outcomes. The repeated intention to return for future purchases affirms the business’s strong local reputation and consistent performance in used car retailing.
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What Customers Are Saying About CarSupermarket.com Newcastle?

the experience was fantastic

process was easy no hassels

the sales person Chris was brilliant

excellent service throughout

went above and beyond to help me

so smooth and quick

went above and beyond to facilitate

very friendly and professional

great with everything

car was actually ready to collect early

Trustguide extracts key phrases from reviews about CarSupermarket.com Newcastle and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of CarSupermarket.com Newcastle's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

CarSupermarket.com Newcastle Ratings

5

As of Based on 1091 revies as of Jul 30, 2025

CarSupermarket.com Newcastle Score

100%

As of Based on 1091 revies as of Jul 30, 2025

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Customer Reviews

As of Jul 30, 2025, 1091 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of CarSupermarket.com Newcastle's publicly available reviews View source

Jun rated CarSupermarket.com Newcastle 5 stars
3 months ago
I recently visited CarSupermarket Newcastle to check out a car I was interested in purchasing, and I must say, the experience was fantastic! From the moment I walked in, the staff made me feel genuinely welcome. They were friendly, approachable, and eager to assist without being overly pushy. The salesperson who helped me was knowledgeable and took the time to answer all my questions, making sure I felt comfortable and informed. They provided all the details about the vehicle I was looking at and even offered a test drive without any pressure. The atmosphere was relaxed, and I never felt rushed—just a great, customer-focused approach. Overall, I had a very positive experience at this dealership. Their professionalism and welcoming attitude made the car-buying process enjoyable. If you're looking for a place where you’ll be treated with respect and kindness, I’d definitely recommend giving them a visit! 5/5 5⭐️
MARYAM ZEHRA rated CarSupermarket.com Newcastle 5 stars
a week ago
Professional team, very good price. Home delivery was perfect loved our new car. Must recommend every step of the process was easy no hassels
Kevin J Craggs rated CarSupermarket.com Newcastle 5 stars
a week ago
Just picked up a Audi 55 etron from Car Supermarket Newcastle. The car is amazing and so pleased that the sales person made us aware of the car. The sales person Chris was brilliant, great service, friendly and knew what he was taking about. Everything he said he would do he did and guided us through the purchase very smoothly. I hope his boss reads this and he gets a bonus as he really does deserve it. If you looking for a quality used car then look towards Car Supermarket and Chris. Kevin and Jo.

Frequently Asked Questions About CarSupermarket.com Newcastle

Are the sales staff at Car Supermarket Newcastle knowledgeable and non-pushy?

Yes, reviewers frequently mention that staff members are approachable, provide detailed information, and allow customers to consider their options without pressure throughout the car-buying process.

Does Car Supermarket Newcastle help with finding specific vehicles or transfer between branches?

Yes, some reviews highlight that staff assist in matching buyers with suitable vehicles and, when necessary, arrange transfers from other branches to meet customer preferences.

Is home delivery available at Car Supermarket Newcastle?

Yes, reviewers note that home delivery is offered. Customers describe the home delivery process as smooth and timely, supporting buyers who want the convenience of vehicle delivery to their residence.

About CarSupermarket.com Newcastle

Car Dealerships
Car Supermarket Newcastle operates as a used car retailer, specializing in the sale of pre-owned vehicles. The company serves individuals seeking a range of vehicle makes and models, delivered through in-person consultations at their dealership location and supporting services such as home delivery.

Operations at Car Supermarket Newcastle involve a hands-on sales approach, where dedicated sales staff assist customers with inquiries, facilitate test drives, and provide vehicle information. The company’s workflow includes arranging car sourcing between branches, completing transactions both onsite and remotely, and coordinating after-sale logistics like insurance and delivery.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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