Carpetright Reviews

The overall sentiment of customer reviews for Carpetright, particularly the Holloway Road branch, leans strongly positive. Reviewers consistently note helpful and patient staff, with several names—such as Steve, Donald, Barbara, Teddy, Peter, Francis, and Sheikh—mentioned for their attentive service. Longevity and product quality are praised, with reports of carpets lasting over a decade. There is, however, a single account of a negative installation experience reported in South London, highlighting inconsistent service quality across locations.

Common feedback includes appreciation for knowledgeable advice, flexible scheduling, and efficient problem-solving. Many reviews mention last-minute accommodations and competitive quotes, pointing to strong operational responsiveness. The process of measurement, quotation, fitting, and even post-purchase returns appears smooth and professional. Store staff's patience with indecisive or demanding customers is frequently praised, and some reviewers highlight the ease of arranging fittings via the website, especially around the Holloway Road area.

Overall, Carpetright is regarded as a dependable flooring and carpet provider in London. Customers generally highlight successful outcomes and courteous support during the shopping and installation process, building a reputation for reliability among homeowners in the region. While isolated negative incidents occur, the majority of reviewer experiences reinforce Carpetright’s positive standing in London’s flooring retail market.

Carpetright is a retail company specializing in the sale of carpets, flooring, and related accessories. Its offerings include professional measurement and installation services, and the company operates through physical branches, such as the Holloway Road location, servicing a variety of residential flooring needs.

Customers can visit stores for in-person consultations and product selection. The company coordinates home measurements, provides itemized quotes, schedules fittings, and processes returns for unused materials. Orders and home visits can typically be arranged on short notice through the website or directly in-store, with fitting and delivery tailored to customer requirements.