Customer feedback on Cara Mobile Oil Change & Auto Repair Service is generally positive, with multiple reviewers appreciating the convenience of mobile service, efficiency, and fair pricing. Specific team members like Steve and Jonas are mentioned for their thorough explanations and quick turnaround on repairs. However, some reviews highlight serious concerns, including one customer feeling stranded by an early and negative encounter, as well as delayed appointments and lack of resolutions in particular instances.
Frequent themes include professionalism of the staff, speed of repairs, and both the mechanics’ and service agents’ clear communication. Customers across locations such as Brooklyn, NY, and East Orange, NJ, often note the value of not needing a tow, the ability to book quickly, and the possession of all necessary tools by the mobile units. Negative experiences, while fewer, center on punctuality issues and customer service lapses, particularly tied to individual staff interactions.
Overall, Cara Mobile Oil Change & Auto Repair Service is regarded as a reliable and convenient choice in the mobile car service industry in New Jersey and New York, bolstered by many instances of efficiency and professionalism. Trust is supported by repeat business and appreciation for both mechanics and customer service agents when communication and delivery align with expectations.
Frequent themes include professionalism of the staff, speed of repairs, and both the mechanics’ and service agents’ clear communication. Customers across locations such as Brooklyn, NY, and East Orange, NJ, often note the value of not needing a tow, the ability to book quickly, and the possession of all necessary tools by the mobile units. Negative experiences, while fewer, center on punctuality issues and customer service lapses, particularly tied to individual staff interactions.
Overall, Cara Mobile Oil Change & Auto Repair Service is regarded as a reliable and convenient choice in the mobile car service industry in New Jersey and New York, bolstered by many instances of efficiency and professionalism. Trust is supported by repeat business and appreciation for both mechanics and customer service agents when communication and delivery align with expectations.
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went above and beyond each time
completely fix the car
Jonas saved me and my dad 🙏
do work fast and amazing
good experience with the mechanic
did a great job changing my oil
done so fast & complete
Such a professional, knowledgeable being
was friendly and walked me through
