Calvary Hill Funeral Home & Cemetery Reviews

Our loved one was laid to rest not even 2 weeks ago from writing this review. We are so hurt from losing a young family member of the family. We've been grieving but not able to completely since we made this choice; poorly managed, It's very unsafe and our tribute with fresh flower arrangements not even a week after burial were tossed on multiple times within a 11 day period from my brother burial date by a staff member. 1. Starting with cemetary- poorly managed but very expensive: no cameras at all near commercial garbage nor around premise; coordination of burials side by side on same row was overlooked and my brothers flowers ( over1 k spent) were not respected and tossed; note this time of year its been nice enough and theres been a bit of rain to keep fresh flowers blooming, but they were tossed mutiple times; I advised Sam I have evidence of the flowers with date & time placed and pleaded to do something but all he said was sorry and he has no answer. I also have evidence that the gravesite adjacent to my brothers gravesite on the same row has the same similar cross flower arrangement but my brothers were more fresh than his neighbors & were tossed but NOT the cross flower arrangement next to him; see picture. Note, the cross flower arrangement was placed on 11/27 and tossed in calverys large trash bin by Tuesday afternoon, 11/28th. We were torn to see that happen over again!! We pleaded to check out the big trash bin to salvage the cross as we saw my little brothers gravesite bare and lonely. We went and saw the cross flower arrangement all torn and unraveled; it was so depressing to see. Our heart shattered and cried our heart out. 2. Cavelry Hill Funeral counselor & staff was absent on the day of burial; that made it difficult since there's a language barrier, but we made a mistake nor weren't given a choice to choose someone that would be there with us. We were looking for someone whom our family could relate to and seek refuge at a time of need, but our family funeral counselor was preoccupied with another family. How does that happen?? Not 1 calvery hill personnel there for us. 3. The funeral counselor never returned my calls to avoid or ease us through the dilemma we are going through. Nor did she follow up after service. 4. Issues that will NEVER be resolved nor time will ever be given back for the opportunity to focus on the grief like it should. 5. Sam Russell (general manager)didn't ease my concern, he said the guys outside have been working out there for 15, 20 and 30 years; as if I don't know but they do know the rules, and didn't offer to get closure with the incident. I thought a spitful act could be because of my previous complaints, maybe a targeted or hate crime; I won't know. My time will never be replaced, and I don't know if I feel secure here. 6. Sam Russell says there's no cameras to rectify the issue or reprimand the staff members that are tossing out my brothers flowers immediately after fresh flowers are placed or if other. Lots of money went into the flower arrangement and services, but more importantly the respect and honor we attempted to give my brother's gravesite, our tribute with a beautiful fresh cross flower arrangements and flowers in carton boxes, and my time to grieve as it should--will never be replaced nor will I feel safe to tribute or honor his site with such beautiful flowers again. With that notion, I share with you reading this.

My dad passed away suddenly in early September, we were recommended Calvary Hill Funeral Home by our church. The amount of patience, kindness and support we had from the team at Calvary a hill was outstanding, especially from Michelle. She had so much patience for me and my family and was so respectful. I am glad my dad was laid to rest with them, they took care of everything and the services that were provided to us was amazing.