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Cafe Pacifico Reviews

Rated 4.3 based on 1950 Reviews

5 Langley St, London WC2H 9JA

Mexican Restaurants | London

Published on
January 29, 2024
Last updated
March 13, 2024

Reviews Summary

Cafe Pacifico's reputation rests on a mixed foundation according to recent customer reviews. While the ambiance, including the restaurant's decor and thematic elements, generally receives praise, the food quality and execution present inconsistent experiences for diners. Many customers express dissatisfaction with aspects such as authenticity, flavor depth, and the freshness of ingredients. Notably, the reviews frequently point out a lack of traditional Mexican flavors and homemade aspects in the dishes, which diminishes the authenticity of the dining experience. Furthermore, concerns over pricing and value for money are recurrent, with some guests feeling that the cost of meals does not align with their expectations, particularly in terms of food taste and presentation. In contrast to these issues, the service seems to be a redeeming quality, with staff described as friendly and accommodating, even amid busy periods. However, customer experience is marred by occasional service lapses, such as delays in serving mains and inattention to basic dining needs like water refills and table maintenance.

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What Customers Are Saying About Cafe Pacifico?

Trustguide uses AI to extract key phrases from reviews about Cafe Pacifico and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Cafe Pacifico's customers had a positive experience.

Positive
Neutral
Negative

Cafe Pacifico Ratings

4

As of Based on 1950 revies as of Jan 29, 2024

Cafe Pacifico Score

As of Based on 1950 revies as of Jan 29, 2024

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Customer Reviews

As of Mar 13, 2024, 1950 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Cafe Pacifico's publicly available reviews View source

Ben Mirza rated Cafe Pacifico 4 stars
a month ago
Was a good dining experience, I would have expected a bit more depth to the food from a restaurant which has been around for so long. Although the restaurant was nice and the drinks were very good the food did let it down slightly - I was expecting more home made rather than commercially produced.
Abi Ward rated Cafe Pacifico 4 stars
3 months ago
I've never eaten better Mexican food in my life 😍. Really good service, it was speedy too as requested because we were off to a show. The staff were also lovely and I loved the restaurant's whole decorative vibe.
Mary Praks rated Cafe Pacifico 4 stars
3 months ago
Went there for dinner just two of us. Tried couple of award winning cocktails-to be honest dont know how they won it… most of them tasted just like a juice. Chilli rim had a long hair… we stayed 5 mins waiting for someone to pass by, but then just decided to drink a cocktail and hope none of the hair inside. Mexican Espresso martini was barely brown, too watery… I felt like drinking cold americano with hint of alco… not enjoyable. Food: Guacamole is defo home made as it is crushed avo with few roughly chopped tomatoes in… it has no salt, no chilli and no lime juice. Just bland mashed avocado… Tortilla chips not home made. Our bowl was full of broken chips… how do I dip it? Disappointed. King prawn and seabass tacos … batter is so heavy, tasted like eating greasy oil and for sure overfried as the colour. Had to remove batter and eat without. Service: In the menu says “choice of corn/flour tortillas”, but when we ordered-no one asked us what do we prefer and I don’t know which we had…I am sorry if I misunderstood the meaning of it in case you mix maiz and flour together. Tap water bottles needs to be replaced from time to time…or descaled. We finished dinner around 7pm and WC was serviced at 4:30 last time, loo didn’t have toilet roll, one of the toilets was flooded, another door didn’t close at all… just a shame for such a central location to have WC like that. Even tho restaurant wasnt busy and they had army of staff…

Frequently Asked Questions About Cafe Pacifico

Is Cafe Pacifico suitable for guests with time constraints?

Yes, Cafe Pacifico is known to offer prompt service, often serving food quickly, making it suitable for guests who have time-sensitive plans such as attending a show.

Does Cafe Pacifico offer authentic Mexican cuisine?

While Cafe Pacifico aims to serve Mexican cuisine, there are mixed reviews about the authenticity and depth of the flavors in their dishes, with some customers finding the food to lack traditional Mexican flair.

Are reservations recommended for dining at Cafe Pacifico?

Yes, due to its location near Covent Garden and its popularity, booking in advance is highly recommended to ensure seating, particularly for larger groups.

About Cafe Pacifico

Mexican Restaurants

Mexican staples & creative margaritas served since 1982 in former banana warehouse.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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