most kind, courteous and thoughtful
Everything went so smooth
very professional and extremely compassionate
the care, understanding, compassion, respect and professionalism
so graceful, sympathetic and sincere
far and beyond expectations
compassionate, understanding and offering you sympathy
respectful, efficient, and considerate
entire staff compassion, humanity and professionalism
positive experience with Caballero Rivero Little Havana
Yes, reviews indicate staff guide families through all planning, logistics, and necessary arrangements, including paperwork and coordination of services. Counselors and directors provide ongoing support throughout the process.
Numerous reviewers mention staff like Orlando, Ania, Alfredo, Georgina, Julio, Beatriz, and Vaneeva for exceptional professionalism, compassion, and personal attention throughout funeral services and arrangements.
According to customer feedback, the staff responds promptly to issues. For example, a missing gravesite vase was reported replaced within 48 hours, demonstrating efficient resolution of logistical concerns.
