Bronx Zoo

Bronx Zoo Reviews Summary

Rated 4.6 Star based on 34086 Reviews

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Published on
January 19, 2024
Last updated
March 13, 2024

What do customers think about Bronx Zoo?

Analyzing recent reviews of the Bronx Zoo, the overall reputation of the institution is commendable, highlighting its status as a vibrant, well-maintained, and engaging attraction suitable for visitors of various ages. Visitors are consistently impressed with the zoo's creative layouts, cleanliness, and the well-kept conditions of the animals and their habitats. The holiday lights event specifically has been cited as a spectacular addition to the zoo's offerings. On the operational side, a key recurring theme is the advantage of membership for savings and avoiding the risk of capacity-related entry issues. Notably, the rise of digital conveniences, such as phone-viewable maps, has been positively received. However, there are some concerns noted regarding the zoo experience during winter, where fewer animals are visible, and certain areas are closed, leading to a perception that the value for money may diminish in colder seasons.

Positive Feedback

Recent visitor feedback underscores several positive dimensions of the Bronx Zoo experience. First and foremost, the zoo's exhibit design and animal welfare are frequently praised, with notable appreciation for the variety and well-being of the animals. The creative and educational experience, especially with respect to events like the holiday lights, enhances the appeal for all ages. The strategic advice to invest in memberships for cost savings and guaranteed entry also shows the zoo's consideration for repeat visitors. Customer service has been commended, with friendly and accommodating staff enhancing the experience. The availability of amenities such as plentiful bathrooms adds to the comfort of zoo-goers, particularly those with children. Finally, visitors appreciate the opportunity to see iconic and endangered species, with special mentions of profound encounters with primates, which add a unique and engaging element to their visits.

Concerns and Threads

Despite the overall positive reception, some aspects of the Bronx Zoo experience attract constructive criticism. Primarily, the winter season emerges as a less-than-ideal time to visit due to limited animal sightings and closed exhibits—coupled with the standard entry fee, these factors seem to detract from the perceived value for the visitor. Structural closures attributed to the setting up of winter events exacerbate this sentiment. Furthermore, the high cost of on-site dining raises concerns about affordability, especially for families. While some guests understand the necessities of supporting animal care year-round, the expectation of a rich zoo experience is sometimes unfulfilled in the off-peak seasons, prompting recommendations to optimize the displays and grounds during colder months for sustained visitor satisfaction.

Frequently asked questions about Bronx Zoo

Is the Bronx Zoo membership worth the investment?

The Bronx Zoo membership is frequently recommended by past visitors as it offers significant savings, especially for regular guests. It also provides a level of certainty for entry on busy days when the zoo may reach capacity.

Are there any special events I should be aware of before visiting?

The Bronx Zoo hosts various events throughout the year, such as the Holiday Lights display that garners positive reviews for its beautiful and creative presentation. It is advisable to check the zoo's schedule for any events that might align with your visit.

What is the best time of year to visit the Bronx Zoo?

While the zoo is open year-round, the consensus among visitors is that the warmer months offer the most rewarding experience, as more animals are on display and more exhibits are open. However, off-peak seasons like late fall may be less crowded, allowing for a more relaxed visit.

What are customers saying about Bronx Zoo

Bronx Zoo
Preeti Gundapwar
2 weeks ago
We visited years back but this time to see holiday lights and man what they have made is amazing! Whole zoo lighted up with bright animals! It’s very creative! Took us 2 hours to visit everything. There was train ride but we didn’t do it.
Bronx Zoo
a week ago
One of the best if not the best zoos in the U.S. We visited New York and were surprised and amazed at the cleanliness, creative setting and how well kept the animals were. The landscape views were stunning. The animals were wonderful to see and with so many varieties. I highly recommend anyone to spend a day at this American icon and get in early and stay late!
Bronx Zoo
Dominique Willingham
2 months ago
My mother has been taking my siblings and I to the Bronx Zoo for years, and now I take my own children. It's always a great trip. I recommend memberships to everyone. You save so much money over the year. Booking the day of your trip is a must because you can show up and there's no room to enter the zoo. When we arrived on Saturday morning, they opened the gates and already had the sign that the zoo was at capacity for the day. The food is kind pricey as always but pretty good. You get a discount with membership. The animals are the best part. Their enclosures are built with their comfort in mind. There's so much to see and so many exhibits that you can keep coming back to see what you missed, plus it's a great workout with the size of the zoo. No more paper maps since everything can now be viewed on your phone. Overall, I'm happy with the trip and will be going back at least one more time before the end of this year.
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About Bronx Zoo

Activities & Tours

Metropolitan zoo with 265 acres that harbors 10,000 animals in replicas of their native habitats.