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Broad and Vine Garage Reviews

Rated 4.6 based on 59 Reviews

1416 Wood St, Philadelphia, PA 19102, United States

Car Garages Philadelphia

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall, reviews for Broad and Vine Garage portray a positive experience, especially for those attending events or seeking daily parking in downtown Philadelphia. Many customers cite easy in-and-out access, clear directions, and affordable pricing as key strengths. Personal touches such as helpful managers and friendly staff are highlighted, though isolated concerns about safety or weekend availability are occasionally noted.

The most consistent themes relate to the garage’s convenient central location, logical parking structure, and customer-focused features like air-conditioned lobbies and app-based billing. Customers value the flexible entry/exit provided through booking apps and the attentive, courteous service from both front desk and management. Some users express worry about the lack of overnight security and mention confusion around monthly parking, and one noted a minor safety hazard for pedestrians.

In summary, Broad and Vine Garage is regarded as a reliable and accessible parking option in Philadelphia’s city center. Repeat business and recommendations suggest a strong reputation, particularly for those prioritizing location, affordability, and a smooth process when visiting cultural, business, or medical destinations downtown.
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What Customers Are Saying About Broad and Vine Garage?

easy to follow

Easy access in/out

highly recommend

you really can't beat that price

always super friendly and understanding

quite helpful and accommodating

convenient and reliable parking solution

Great parking garage.

Amazing manager!

75% cheaper than other garages

Trustguide extracts key phrases from reviews about Broad and Vine Garage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Broad and Vine Garage's customers had a positive experience.

Positive
70%
Neutral
20%
Negative
10%

Broad and Vine Garage Ratings

5

As of Based on 59 revies as of Jul 10, 2025

Broad and Vine Garage Score

70%

As of Based on 59 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 59 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Broad and Vine Garage's publicly available reviews View source

Adam Lee rated Broad and Vine Garage 5 stars
11 months ago
Purchased a multiple-days parking pass using the SpotHero app. The directions to the entrance was easy to follow. The parking garage was structured with only one one-way ramp all ways to the top then down. There were crossovers right on the middle. The parking pass permitted to go in-and-out. The lobby on the ground floor was air conditioned.
Maureen Monteleone rated Broad and Vine Garage 5 stars
4 months ago
We booked this garage for the Eagles parade on 2/14/2025. We were able to secure our reservation the night before since we didn't know what to expect when we arrived to Philadelphia. Easy access in/out which was crucial since the city closed so many streets. Mohamed the manager was so kind to us during our stay. I would highly recommend this property if you need to drive into Center City.
Olivia Choi rated Broad and Vine Garage 5 stars
4 months ago
Used this garage twice while visiting Philly. Location is ideal with it being in the middle of downtown. I booked online and had no issues getting in and out. I was initially worried about safety because I heard a lot of cars get broken into in the city and I never saw any employees or security walking around. But I left my car there overnight for two nights and had no issues. Also if you book specifically through spothero, it allows you to go in and out with no charge. Highly recommend.

Frequently Asked Questions About Broad and Vine Garage

Is the Broad and Vine Garage easy to access for event parking?

Yes, customers report smooth, easy access even during major events, with entry and exit processes designed to minimize delays. Booking in advance through apps like SpotHero provides added flexibility for in-and-out privileges.

What is the level of customer service provided by staff?

Staff at Broad and Vine Garage are frequently described as friendly, helpful, and accommodating. Desk attendants and supervisors receive recognition for professionalism, and management involvement has left a positive impression for many visitors.

Are there concerns about safety or weekend parking availability?

A few customers mention limited weekend availability for non-monthly users and isolated worries about security at night. The majority, however, reported no safety incidents or issues with overnight parking when using designated booking methods.

About Broad and Vine Garage

Car Garages
Broad and Vine Garage provides structured parking services in downtown Philadelphia. The company’s primary offering is secure vehicle storage for daily, event-based, and monthly customers, accessible through digital reservation platforms such as SpotHero. Its central location makes it a key resource for business, leisure, and hospital visitors in the city.

The company operates via a self-serve model complemented by on-site management and desk staff, utilizing app-based entry and e-ticketing for customer convenience. The garage features controlled access ramps, air-conditioned lobbies, and clear signage. Regular staff presence and a defined refund process support both reserved and first-come parking, with facilities maintained for safety and accessibility.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.