The reputation of Brickell Buick & GMC is multifaceted. Positive customer feedback is anchored around extraordinary experiences related to the staff’s professionalism, enthusiasm, attention to detail, and excellent customer service, which seems to significantly enhance their reputation. Glowing testimonials praise specific sales representatives and dealership staff, emphasizing gratitude for the seamless purchasing process, assistance with trial drives, preparation of vehicles, and overall exceptional treatment. However, there are significant concerns raised in the negative reviews. Some customers report serious grievances, including misleading online vehicle representations, issues with after-sales support, poor communication, and subpar vehicle inspection practices, suggesting a discrepancy in service quality that could tarnish the company's standing if not addressed.
Read more
purchased my car
best customer service
process of buying a car so easy
best customer service dealing
very professional and was able
#1 Dealer
never buy online vehicle
absolute worst dealer ever
not a good experience
