Black And Milk Reviews Summary

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Interior Designers | London

Black and Milk, 101-103 Heath St, London NW3 6SS

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Black And Milk?

As of Mar 13, 2024, 41 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Black And Milk's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
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Published on
January 30, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Black And Milk's customers had a positive experience.

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Black And Milk's customer reviews analysis

Black and Milk Interior Design London has garnered an overwhelmingly positive reputation from a collective analysis of recent customer feedback. Customers praise the company for its commitment to providing a detailed, creative, and personal approach to interior design and refurbishment projects. The team's ability to turn visions into reality, their understanding and incorporation of client preferences, and their meticulous attention to detail have been robustly noted. Conveniently, they offer an end-to-end service, managing projects from conception through to completion, which is highlighted to enhance the overall client experience by minimizing stress. However, it’s worth noting that projects sometimes exceed initial budgets and can be complex to understand for some clients, which are areas that could potentially impact customer satisfaction. Despite the aforementioned concerns, the trend across reviews is positive, signaling a professional and highly recommended service.

Positive Feedback

Clients of Black and Milk Interior Design London express consistent satisfaction with the company’s high-quality service. The positive aspects frequently mentioned include the team’s exceptional organizational skills, effective communication, and ability to stay on schedule. They are praised for their creative designs that blend aesthetics with functionality, catering to individual tastes while respecting the client's requirements. Black and Milk’s talent for managing complexities and mitigating unexpected challenges, such as water leaks or supply-chain delays, reassures clients. Furthermore, customers appreciate the company’s robust network of skilled professionals and suppliers, evidencing the ability to deliver projects at a high standard with a human touch, adding value to their overall offering.

Concerns and Threads

While the feedback for Black and Milk is overwhelmingly positive, there are some areas for potential improvement. Clients occasionally report that projects can run over budget, a common issue in the realm of refurbishment that can nonetheless cause client concern. First-time renovators or those unfamiliar with the complexities of design projects have also indicated a need for clearer explanations to help them fully grasp the proposed designs and associated costs. These areas suggest that Black and Milk could benefit from developing more transparent and educational communication strategies for clients to ease financial apprehensions and further demystify the design and renovation process.

Frequently asked questions about Black And Milk

How does Black and Milk ensure that a design project stays within budget?

Black and Milk takes a proactive approach to planning and accounting for potential unexpected expenses. Clients are encouraged to plan for such contingencies in their budget. However, it is important to note that as with any design and refurbishment project, there can be unforeseen challenges that may affect the budget.

Can Black and Milk handle unusual or specific client requirements?

Yes, Black and Milk thrive in customizing their service to meet specific client needs, such as unique aesthetic tastes or particular technical requirements like acoustic treatment. The team is adept at understanding and incorporating personal preferences into their designs.

What kind of support can I expect from Black and Milk throughout my project?

Black and Milk offer an end-to-end service, managing every aspect from initial design concepts through to construction. They provide regular interactions and updates, employing a strong network of professionals to ensure a seamless and stress-free experience.

Recent customer reviews and testimonials for Black And Milk

Black And Milk
Kavita Pande
5-Star
a month ago
I recently had the pleasure of working with Black and Milk on an interior architecture project to refurbish my newly acquired house, and I am delighted to share my positive experience. The house I purchased was in relatively poor condition, and I needed a complete overhaul to turn it into a cosy home. Black and Milk embraced the challenge with enthusiasm, creativity, and careful attention to detail. The design phase was a collaborative and inspiring process. The team worked closely with me to understand my vision, preferences, and lifestyle, and they translated these into a design concept that exceeded my expectations. Their ability to blend aesthetics with functional practicality showcased their deep understanding of interior architecture. One of the standout qualities of Black and Milk is their commitment to overseeing the entire process, from concept to construction. This end-to-end approach made the entire refurbishment journey smooth and stress-free for me. The finished result is nothing short of amazing. Black and Milk's design transformed my house into a cosy and functional space that perfectly reflects my personality and taste. I cannot express enough how satisfied I am with the outcome of this project. Black and Milk not only met but exceeded my expectations. Their professionalism, creativity, and dedication to delivering excellence make them a top-notch interior design company in London. I would recommend Black and Milk to anyone looking to carry out high-quality refurbishment.
Black And Milk
Bo Wild
5-Star
2 years ago
Black and Milk helped me design and refurbish my new London apartment. The project was not a simple one, as I have a specific taste and high requirements regarding acoustics. However, Olga and Toly were a marvelous team, they took the time to listen and understand my needs before coming up with a design that brought my dreams into reality. The project, as all renovation projects do, ran slightly over budget. But we planned for the unexpected from the beginning and when a neighbor had a sudden water leak that flooded my acoustic floor treatment we managed to pull through with only a slight delay. So I think the Black and Milk team deserves a big thanks for a job well done! Service: Refurbishment
Black And Milk
Doris Arkin
5-Star
a year ago
We worked with Black and Milk remotely, refurbishing and designing a flat in London. We were impressed by their prompt and excellent service. They listened carefully to our requests and did their best to meet them. They had a great network of skilled professionals and suppliers who helped deliver the project at a high standard. The outcome is perfect and we enjoyed the process. It is not only their professionalism, but their human quality as well. Highly recommended! Services: Refurbishment, Interior decorating
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
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Overall Rating
4.8
/5
41
reviews
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About Black And Milk

Interior Designers

Welcome to Black and Milk - Your Luxury Interior Design and Project Management Experts in London.As a distinguished luxury interior designer in London, Black and Milk specialises in crafting exquisite home interior designs that redefine luxury living. With a diverse portfolio spanning kitchen interior design, bespoke interior design, luxury bedroom interior design, and interior project management, we offer a holistic approach to creating your dream living spaces.

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