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Pineapple House Interior Design Reviews

Rated 4.4 based on 13 Reviews

3595 McCall Pl, Doraville, GA 30340, United States

Interior Designers | Atlanta, GA

Published on
February 25, 2024
Last updated
March 13, 2024

Reviews Summary

Evaluating the customer experience and reputation of Pineapple House Interior Design through recent reviews presents a mixed picture. The reviews reflect a positive sentiment regarding the quality of work and the company’s ability to exceed expectations in both service and design. Customers praise the team's willingness to work with existing pieces, their engagement in solving logistical issues, and their responsiveness to furniture or accessory problems even years later. A dedication to customer care and attention to detail, as suggested by Amber's personalized service, reinforces a strong reputation in the industry. However, a notable concern is the perceived exclusivity of the service with allegations of a lack of interest in potential clients who may not meet a certain threshold of 'high-end'. This concern is echoed by a customer who experienced delayed communication and perceived disinterest after expressing a willingness to engage Pineapple House Interior Design’s services.

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What Customers Are Saying About Pineapple House Interior Design?

Trustguide uses AI to extract key phrases from reviews about Pineapple House Interior Design and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pineapple House Interior Design's customers had a positive experience.

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Pineapple House Interior Design Ratings

1

As of Based on 13 revies as of Feb 25, 2024

Pineapple House Interior Design Score

As of Based on 13 revies as of Feb 25, 2024

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Customer Reviews

As of Mar 13, 2024, 13 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Pineapple House Interior Design's publicly available reviews View source

Tanya Smittsendale rated Pineapple House Interior Design 1 stars
5 years ago
I had Zach and Amber, the owners, come to my home for a consultation. That very day I decided to move forward with their services and sent an email expressing my interest in moving forward. Didn’t hear back for a week, I had to contact them again and again. They seemed very disinterested in working with us. They seem to prefer working with only high end clients. What a shame. With their unprofessional attitudes, I would not recommend them.
Anne Smith rated Pineapple House Interior Design 1 stars
2 years ago
We completed a house renovation several years ago and could not be more pleased with the work Pineapple House Interior Design did. We live three hours away from Atlanta and it was worth the drive to have PH help us with our home after they came to see what was needed. In terms of decorating, the team was able to see our vision giving us many design configuration choices and were very willing to find alternative fabric or furniture choices if you were not satisfied. Moreover, I was very pleased in how they try to work with the pieces you have to save costs both in furniture and accessories. Beyond decorating, they were immensely helpful in solving logistical problems that our general contractor could not. Any issues we had with any furniture, drapery or accessories that were delivered was resolved in a timely manner and they fairly addressed any problems several years later. We cannot say enough good things about PH. They are relevant to today's decorating trends and you get so much more than just "buying" furniture. Service: Refurbishment
dsr leasing rated Pineapple House Interior Design 1 stars
2 years ago
Helped redesign architectural drawings for better flow and a few other items that weren’t expected of them. Strongly recommend them to anyone. Service: Refurbishment

Frequently Asked Questions About Pineapple House Interior Design

Does Pineapple House Interior Design only work with high-end clients?

While some reviews may suggest a preference for high-end projects, Pineapple House Interior Design offers a range of services that can be tailored to different client needs and budgets. Prospective clients should discuss their specific requirements with the design team.

What kind of post-service support can I expect from Pineapple House Interior Design?

According to customer feedback, Pineapple House Interior Design is dedicated to resolving any issues with furniture, drapery, or accessories in a timely manner, and they provide support for problems that may arise even several years after the initial service.

How responsive is Pineapple House Interior Design to communication and project initiation?

Reviews have indicated that the responsiveness to client communication may vary. It is advisable to have a clear discussion about communication expectations and project timelines upfront to ensure a satisfactory experience.

About Pineapple House Interior Design

Interior Designers

For 40+ years, Pineapple House has set the industry standards for innovative design, customer service, and project management. We are a full-service design firm that will see your project through from the beginning to the very end, handling every little detail along the way. Projects range from decorating, to renovations, to new construction, in locations worldwide.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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