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Bills Pest Termite Control
Bills Pest Termite Control

Bills Pest Termite Control Reviews Summary

Pest Control | Phoenix, AZ

What do customers say about Bills Pest Termite Control?

As of Apr 05, 2024, 2257 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 5, 2024
Last updated
April 5, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
2257
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Bills Pest Termite Control's customer reviews analysis

The prevailing sentiment in the recent customer reviews for Bill's Pest Termite Control is notably positive, contributing to a robust reputation for the company. Customers frequently highlight the professionalism, efficiency, and courteous disposition of the technicians, referring to Alex, Bridget, Chase, Dallas, Travis, and Scott by name in their accolades. A consistent theme surfaces of technicians demonstrating punctuality, knowledgeability, and a personal touch, indicating a strong emphasis on customer service and technical competence. Customers appreciate the long-term reliability of the service, with several noting years or even a decade-long use of the company's offerings. The efficacy of the termite treatment including follow-up under warranty, the yearly inspection, and the promptness in addressing new termite evidence endorse the company's thoroughness and trustworthiness. The overall customer experience is portrayed as pleasant and satisfactory, with a narrative of a company that stands by its commitments and delivers quality pest control services.

Positive Feedback

Key positive feedback from customers centers around the high level of professionalism exhibited by Bill's Pest Termite Control technicians. The reviews praise specialist attributes such as thorough service, punctuality, respectful communication, attention to detail, and comprehensive knowledge of pest control practices. The consistent mention of efficient service by friendly and approachable staff indicates that customers value the human element of the service. Positive long-term relationships with the company, as acknowledged by the customers managing multiple properties or those using the service for many years, are also highlighted as a significant benefit. The technicians, including Alex, Dallas, and others, are mentioned for personal attributes such as being kind, skilled, and making customers feel comfortable. The ongoing support and follow-ups from the staff further enhance customer trust and loyalty to the service.

Concerns and Threads

Despite the predominantly positive reviews, some areas of dissatisfaction emerge from the feedback about Bill's Pest Termite Control. A critical observation in one of the negative comments involves the cost of the service. One customer, while appreciative of the technician Travis and the overall service, ultimately chose another provider due to Bill's pricing being higher. Although the customer did not experience service delivery, the mere aspect of cost was decisive in their case. Additionally, the mention of another company soliciting a tip for a quote, while indirectly related to Bill's, indicates a general disdain for persistent up-selling or additional financial requests in the industry. This isolated complaint about pricing suggests a potential barrier for some customers, particularly when other cheaper options are available in the marketplace.

Frequently asked questions about Bills Pest Termite Control

What sets Bill's Pest Termite Control apart from other pest control services?

Customer reviews highlight Bill's Pest Termite Control for their professional, efficient, and courteous service. The company's technicians are praised for being thorough, punctual, and knowledgeable, with a friendly demeanor. Long-term reliability and effectiveness of termite treatments, including warranty follow-ups and the yearly inspection service, are highly valued by customers.

How responsive is Bill's Pest Termite Control to new evidence of pests?

The company is described as responsive and timely when dealing with new evidence of termites or other pest issues. Customers report satisfaction with the speed and thoroughness of the service when addressing new concerns, reinforcing the company's commitment to customer satisfaction and trust.

Is the cost of service at Bill's Pest Termite Control competitive?

Feedback on cost is mixed. Some customers find the value for the price to be fair and are willing to invest in the yearly plans for peace of mind. However, at least one customer review indicates the price may be higher compared to competitors, which could be a consideration for cost-sensitive prospective clients.

Recent customer reviews and testimonials for Bills Pest Termite Control

Bills Pest Termite Control
Montebello Phoenix
5-Star
2 months ago
I use Bill’s for all of my properties. 21 units in all. Alex has been professional, efficient and kind. Definitely use their services.
Bills Pest Termite Control
Harriet Frommer
5-Star
a month ago
Bill's has been our pest control company for many years. They are simply the best. Technicians all are friendly & professional. Have had several different technicians over the years and eah one has been so nice. It's a pleasure to have the service done by people you don't dread coming to your home! If you need a good pest control company look no further than Bill's Pest Control. Inside the home, outside and even termites. Nothing gets past Bill's! They are the best...
Bills Pest Termite Control
Robert Walker
5-Star
a month ago
A few years ago we had a minor termite trail show up in our home. We called Bill’s, because we always heard their commercials on the radio. They came out quickly and dealt with the issue professionally. The following spring a trail showed up in the farthest point in our house from where the first trail was found. They came out again, under their warranty, and treated the new area. Since then we have had no more termites. We pay for a yearly inspection and warranty, and consider it a wise investment. Their techs are professional, courteous, and thorough. I trust the company.
Read all reviews

About Bills Pest Termite Control

Pest Control
Bills Pest Termite Control is your hometown Phoenix exterminator providing safe, effective Phoenix pest control services at affordable rates. Family owned and locally operated Bills Pest Control Phoenix is recommended by local realtors, home inspectors, title companies, and other Arizona exterminators when they encounter an infestation beyond their resources. Bills Termite Control Phoenix has been a trusted name in Pest Control Phoenix services for three generations. With that trust comes peace of mind knowing that we will solve your infestation with minimal exposure to harsh chemicals, no hidden fees, or charges for unnecessary service(s). Most services include a renewable warranty - if the bugs come back…we come back!
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