Best Nails & Spa Reviews

Best Nail Salon and Spa has garnered a range of feedback that indicates a polarizing customer experience. Critical reviews highlight issues such as poor customer service, overcharging, rushed services, and subpar quality of nail work, including the presence of lumps and paint bubbles in nail sets. Customers have reported negative experiences with promotional discounts being initially refused and concerns around post-service irritation and injuries, such as itchy and burned skin after waxing. Conversely, some clients have had positive experiences, praising specific nail technicians for their attention to detail, friendliness, and ability to deliver a desired outcome, particularly regarding nail art and the thoroughness of services. The company's reputation is therefore mixed, with clear indications that while some staff members are providing excellent service, there is room for significant improvement in customer service, pricing transparency, and consistent quality control across all services offered.

Best Nail Salon in Phoenix, Arizona 85053 There is nothing more important to us than your safety and comfort when you visit our salon. That’s why we pledge to adhere to the highest industry standards. We sanitize and disinfect all reusable nail tools in accordance with state regulations and industry “best practices”. Any tools that can’t be disinfected are disposed of or given to the client after a single use. You are welcome to bring in your own tools. We still disinfect your tools before using them, as required by state law. Moreover, we regularly take classes in techniques, health and safety, and product knowledge to enhance the quality and safety of your services.