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Ballard Pharmacy Reviews

Rated 4.7 based on 114 Reviews

226 Prospect Park W, Brooklyn, NY 11215, United States

Pharmacies | New York, NY

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

Evaluating Ballard Pharmacy through recent reviews reveals a largely positive reputation, especially in the areas of customer service and community-focused care. Clients frequently commend the friendliness and professionalism of the staff, highlighting the pharmacy's commitment to individualized attention and support. The pharmacist, Saj, receives specific praise for his attentive service and ability to assist with insurance issues, enhancing the customer experience. Notably, the affordability of prescriptions at Ballard Pharmacy is a significant attraction for customers, contrasting with prices at larger chains. While the pharmacy appears to be sufficiently stocked, a few mentions of occasional inventory shortages suggest room for logistical improvements. Criticisms mainly target the non-pharmacy departments, particularly the shipping services, where customers report facing indifferent or negative interactions with staff. However, these instances seem to be isolated rather than indicative of the overall company culture.

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What Customers Are Saying About Ballard Pharmacy?

Trustguide uses AI to extract key phrases from reviews about Ballard Pharmacy and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ballard Pharmacy's customers had a positive experience.

Positive
Neutral
Negative

Ballard Pharmacy Ratings

5

As of Based on 114 revies as of Jan 10, 2024

Ballard Pharmacy Score

As of Based on 114 revies as of Jan 10, 2024

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Customer Reviews

As of Mar 13, 2024, 114 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Ballard Pharmacy's publicly available reviews View source

chrisnjon rated Ballard Pharmacy 5 stars
3 months ago
What nice people! I often buy my medicine at Target or Walgreens. Generally because of the price and atmosphere. But I went here today because it is the closest to my home. And wow, they must have received a pay increase or they just came back from happy hour. Because everyone was so professional and helpful. They attempted to my needs and questions even though I just needed a cold medicine. Everyone was in such a great mood and the pills only costed me $4.29. I would definitely good back with this great customer service. 10 out of 10!
jacob g rated Ballard Pharmacy 5 stars
3 months ago
This is a great example of a local pharmacy. They know people's names and do their best to serve. True, they don't always have everything in stock, but they are pretty well equipped. If you want the lowest prices, sure you can go elsewhere-- but then you wouldn't be helping to preserve this important neighborhood business. Try smiling when you go in there, you will get a smile back.
Brielle Silvestri rated Ballard Pharmacy 5 stars
3 months ago
Ballard Pharmacy is such a neighborhood gem. Every time I go in there, the entire staff is helpful and attentive. The pharmacist is always friendly and willing to answer questions - and I always feel taken care of. I feel lucky to have this pharmacy as part of the neighborhood.

Frequently Asked Questions About Ballard Pharmacy

Are prescription medications at Ballard Pharmacy competitively priced?

Many customers report that Ballard Pharmacy offers prescription medications at significantly lower prices than larger chain pharmacies, often highlighting the cost-effectiveness of their prescription purchases.

Does Ballard Pharmacy offer personalized customer service?

Yes, reviews consistently underline the pharmacy's personalized service, noting the friendly and professional interactions with staff members who often remember clients by name and provide individualized attention and assistance.

Are there any reported issues with the services at Ballard Pharmacy?

Some customers have indicated there can be occasional inventory shortages. Additionally, a few reviews have expressed concerns regarding customer service interactions, specifically within the shipping and returns department, though such feedback appears to be relatively infrequent compared to the positive experiences reported.

About Ballard Pharmacy

Pharmacies
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.