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Baker Street Dental

Baker Street Dental Reviews Summary

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Dentists | London

102 Baker St, London W1U 6FY

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Baker Street Dental?

As of Mar 13, 2024, 782 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Baker Street Dental's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 15, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Baker Street Dental's customers had a positive experience.

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Baker Street Dental's customer reviews analysis

The collected reviews for Baker Street Dental suggest a positive overall company reputation, marked by a high level of patient satisfaction with the dental care received. A recurring theme is the praise of the professional and skilled dental staff, with specific mentions of Dr. Godwin, Dr. Boulis, and Dr. Millet. Reviewers consistently note the provision of exceptional service, professional treatment, and sensitivity to emergency situations. The reviews also highlight the effective communication and thorough explanation of procedures, which enhanced the customers' comfort and understanding. Despite occasional references to high costs, the consensus deems the pricing justified by the quality care and immediate attention, particularly in urgent cases. It appears that the friendly and reassuring approach of both clinical and administrative staff contributes significantly to the positive patient experiences, even for those with dental phobias or requirements for swift emergency care.

Positive Feedback

Baker Street Dental earns commendation for several key strengths according to patient reviews. The expertise and professionalism of the dental practitioners are often mentioned, reflecting the clinic's commitment to high standards in dental care. Special appreciation is directed toward the experienced dentists known for their gentle approach to procedures and the delivery of pain-free treatments. Patients value the clinic's responsiveness to emergencies, with the ability to promptly address severe pain and complications, even during off-peak times such as holiday periods. Positive experiences are further enhanced by the supportive and kind interaction from the staff, the thorough post-treatment follow-up, as well as the welcoming behavior of the reception team. The considerable skill in cosmetic dental work, such as matching the color and natural appearance of teeth repairs, is another significant positive aspect that contributes to the clinic's favorable reputation for satisfactory outcomes.

Concerns and Threads

While overwhelmingly positive, some reviews shed light on the aspects of Baker Street Dental that may not meet every patient's expectations. The cost of services, although accepted by many as commensurate with the quality of care, is noted as being on the higher side. This pricing could potentially deter some individuals from seeking or continuing treatment at the clinic, particularly if comparable services of perceived similar quality might be available at a lower cost elsewhere. Additionally, while not a prevailing sentiment, there is no mention of dissatisfaction with any particular aspect of the service beyond cost, suggesting that negative experiences, if any, might be rare or at least not the dominant theme in the feedback provided.

Frequently asked questions about Baker Street Dental

Are emergency dental services available at Baker Street Dental?

Yes, Baker Street Dental provides emergency dental services, with patients often highlighting quick and caring responses to urgent issues, even during holidays or outside of typical business hours.

Can I expect a pain-free treatment at Baker Street Dental?

Many patients report their treatments, including procedures like root canals and extractions, to be pain-free, or with minimal discomfort, due to the skilled approach of the dentists.

Is the dental care at Baker Street Dental considered expensive?

Some reviews mention higher costs, but patients generally feel that the quality of care and immediate attention to emergencies justify the expenses.

Recent customer reviews and testimonials for Baker Street Dental

Baker Street Dental
NM SL
5-Star
4 months ago
I had an appointment with Dr. Godwin this afternoon, and I must commend him and nurse Diksay for their exceptional service. Their professionalism, combined with their genuine patience and care, made my experience truly noteworthy. I deeply appreciate the dedication they show to their patients. Thank you for setting such a high standard in dental care for my tooth!!
Baker Street Dental
Olga Bat
5-Star
a week ago
I had an emergency visit to the clinic due to severe pain in my teeth. Dr. Boulis took care of me and quickly identified the problem. I then underwent the root canal procedure performed by the professional team. Miraculously, the pain went away. I am very glad that I am able to locate the clinic in Central London. Highly recommend!
Baker Street Dental
Amelia Tims
5-Star
4 weeks ago
Had issues with my wisdom tooth, 111 couldn't help and my dentist was away for Christmas. I called up and was initially worried to book in with a dentist I didn't know, but felt I had no alternative if I didn't want to be in pain over Christmas. I was quite nervous to begin with but Dr Rena Millet and her team were absolutely fantastic. I felt reassured, my wisdom tooth was out super quickly, I was given an aftercare leaflet and antibiotics. It is pricey, but to be honest you can't really expect to get a dental surgeon with 30+ years experience to see you with 12 hours notice for the same price as your usual dentist. I genuinely couldn't be happier with the whole process (and I literally had a tooth removed!) and I would highly recommend Dr Millet - she was very professional, kind, reassuring, and made the whole process look easy. I am in next to no pain, which I really do think is due to her care, skill and competence in carrying out the extraction.Thank you so much.
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Overall Rating

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Overall Rating
4.7
/5
782
reviews
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About Baker Street Dental

Dentists

Baker Street Dental Group has been treating Londoners since 1973. Continuously updated, the clinic is equipped with state-of-the-art technology and enables treatment of a large variety of dental issues.With a large team of exceptional dentists and specialists we’re delighted to be offering a full range of dental services. Following a Green Dentistry policy, offering customized treatment to nervous dental patients, 247 emergency dental aftercare service and working with the best dental materials available to us, we aim to ensure that our customer service is as advanced and innovative as our dental treatments. We also offer cosmetic dental treatments including Orthodontics, Composite bonding and dental Veneers.

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