Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Carfect logo

Auto Warehouse Reviews

Rated 4.3 based on 652 Reviews

3632 N Cicero Ave, Chicago, IL 60641, United States

Car Dealerships | Chicago, IL

Published on
April 9, 2024
Last updated
April 9, 2024

Reviews Summary

The evaluations of Carfect's company reputation, based on customer experiences, present a polarized view. A substantial number of customers have pointed out serious grievances regarding vehicle quality, financing terms, and post-purchase service. Issues ranging from selling cars with mechanical problems like overheating engines and persistent performance failures to high-interest rates on loans, which some have characterized as predatory, inform these critical perspectives. The financing complaints frequently mention a disparity between advertised credit and down-payment policies and the actual terms provided upon purchase. However, recurring positive themes also emerge from reviews praising specific employees, such as Jazmin, noted for her helpfulness and professionalism in facilitating car purchases. Such split feedback underlines the need for prospective customers to approach Carfect with caution, wary of potential financial and vehicular pitfalls while recognizing that some customers report satisfactory experiences.
Read more

What Customers Are Saying About Auto Warehouse?

Trustguide uses AI to extract key phrases from reviews about Auto Warehouse and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Auto Warehouse's customers had a positive experience.

Positive
Neutral
Negative

Auto Warehouse Ratings

1

As of Based on 652 revies as of Apr 09, 2024

Auto Warehouse Score

As of Based on 652 revies as of Apr 09, 2024

Got a busrning question about Auto Warehouse?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Apr 09, 2024, 652 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Auto Warehouse's publicly available reviews View source

st vo rated Auto Warehouse 1 stars
a week ago
First car I test drove was musty which wasn’t a big deal until it literally broke down due to the engine over heating. Should’ve been the first sign to take my business elsewhere but I was foolish enough to return to the dealer where I made another foolish decision to finance a car. I was given a 26% APR and basically let them screw me over with a deal that would end with me paying more than double for a used car that was already being priced for more than it was worth. They also advertise $1500 any car with any credit but push you to give them atleast $2000 for a down payment as well as a $500 payment after two weeks of having a car which is part of the down payment and had no affect on the actual loan. After having the car for around three days, the check engine light came on and I noticed performance issues. After returning to the dealer and talking to Jasmin (the woman who convinced me to buy the car) and attempting to return the car in exchange for at least some of my down payment back, she refused and said it would be a repossession. I offered to show her everything wrong with the car and she said, and I quote, “I won’t be able to, I’m a woman and we don’t know anything about cars”. They were extremely unprofessional when it came to handling my situation as well as with the communication over text messages, using unnecessary abbreviations and attitude and no proper grammar. For the sake of your credit and your pockets, PLEASE take your business elsewhere. I would not be writing this very long review if it was not the truth.
Kanisha Mccarns rated Auto Warehouse 1 stars
3 weeks ago
I got a car here b4 w the help of Jazmin last spring ….6 months later got into a car accident came bck got approved & gotten a 2nd car from them with the help again from beautiful Jazmin she really helps you & get you out of there with a car she’s very kind & sweet don’t walk but RUNNNN HERE & ASK FOR JAZMIN easy approvals easy process Thank you Jazmin & thank you Carfect your highly recommended
Sheena Ferguson rated Auto Warehouse 1 stars
3 weeks ago
We love them very professional we came in disappointed left very satisfied happy and they work with you jazmin I love everything about her she was so patient kind and passionate about getting us exactly what we wanted work with us and she is very sweet robin❤️

Frequently Asked Questions About Auto Warehouse

What should I be aware of regarding the financing options at Carfect?

Be vigilant about the financing terms at Carfect, as some customers have reported high-interest rates and terms that differ from initial advertisements. Thoroughly review all loan documents and understand the full cost of the car after interest before finalizing any deal.

Are there any notable issues with the cars sold by Carfect?

Some customers have reported purchasing cars with significant mechanical issues that became apparent shortly after purchase. When considering a vehicle from Carfect, it is advisable to have it independently inspected and to inquire about warranty coverage and service records.

Can I trust the customer service at Carfect?

Customer experiences with Carfect's service team are mixed, with some praising employees like Jazmin for excellent service, while others criticize the dealership for unprofessional conduct and poor post-purchase support. Reading a broad range of reviews and possibly interacting with staff before purchasing could provide a better gauge of the service quality you can expect.

About Auto Warehouse

Car Dealerships
Carfect used car dealerships Chicago IL, founded in 1990, is your go-to choice for quality sedans, SUVs, and Pickups. Our buy here pay here car lot offers competitive prices with special in-house financing options. Contact one of Chicago's top no-credit car dealerships for an easy and hassle-free car-buying process. Los concesionarios de automóviles usados ​​Carfect Chicago IL, son su opción preferida para sedanes, SUV y camionetas de calidad. Nuestro lote de autos compre aquí, pague aquí ofrece precios competitivos con opciones especiales de financiamiento interno. Comuníquese con uno de los principales concesionarios de automóviles sin crédito de Chicago para conocer un proceso sencillo de compra de automóviles.
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.