Common feedback includes the professionalism and patience of the staff, the well-organized and clear adoption process, and the level of post-adoption engagement via check-ins or ongoing resources. In several cases, adopters mention being matched thoughtfully with pets suited to their needs, reducing stress for both owners and animals. Facilities are noted as accessible and clean, with the fostering program and supply provision also highlighted as strengths.
Based on reviewer feedback, ASPCA in New York City is regarded as a highly reputable pet adoption center, appreciated for its detail-oriented matching process, attentive staff, and continued support after adoption. Repeat adoptions and references to volunteer opportunities reinforce trust in the organization’s consistent service and care within the community.