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Arizona Best Cars Reviews

Rated 4.6 based on 530 Reviews

9621 N Cave Creek Rd, Phoenix, AZ 85020, United States

Car Dealerships | Phoenix, AZ

Published on
July 15, 2024
Last updated
July 15, 2024

Reviews Summary

An analysis of the latest customer reviews for Arizona Best Cars paints a mixed but generally favorable picture of the dealership’s reputation. Positive experiences are frequently recounted, primarily praising the commitment of certain staff members (such as Arthur, Albert, and Michael) to go above and—that alongside commendable in-house financing options. Customers also commend the smooth car-buying process, transparency, and honesty. However, there exists a level of dissatisfaction in some instances. Complaints include a perceived pushiness regarding the purchase of extended warranties, occasional rudeness by specific staff members, and a lack of post-sale support for out-of-state buyers. The feedback also highlights some inconsistencies between buyer expectations and vehicle conditions upon delivery. These elements, while less frequent, indicate a need for improved quality assurance and communication for a segment of the customer base.
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What Customers Are Saying About Arizona Best Cars?

Trustguide uses AI to extract key phrases from reviews about Arizona Best Cars and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Arizona Best Cars's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%

Arizona Best Cars Ratings

5

As of Based on 530 revies as of Jul 15, 2024

Arizona Best Cars Score

60%

As of Based on 530 revies as of Jul 15, 2024

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Customer Reviews

As of Jul 15, 2024, 530 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Arizona Best Cars's publicly available reviews View source

John Moore rated Arizona Best Cars 5 stars
a month ago
Arthur and Albert were amazing to work with. It got me an amazing interest rate on my loan as well. They went the extra mile to be able to make sure I was happy. If I am looking to buy another vehicle in the future I will be looking at their inventory for my needs!
Joshua Smith rated Arizona Best Cars 5 stars
2 months ago
I don’t give a lot of 5 star ratings but this place was great. Its appearance is a little deceiving from the road. The lot is full and you are not sure where to park. The lot attendant came out to great us and he was soft spoken but friendly. He didn’t have a lot of information about the car but he knew who would. He took our information and we took a test drive. He was laid back and not pushing us to buy the car. He let us drive as long as we wanted. When we got back we met with Michael. He was amazing. Straight to the point. Not pushy. Not trying to sell you an extended warranty or mess around with financing options. He was honest and you could tell the entire business runs based on integrity. Would highly recommend this place for sure. In fact I need a car for my son who just started driving and they’ll be my first call to see what they have in stock. They made purchasing my wife’s dream car an amazing experience!
Jorge Unzueta rated Arizona Best Cars 5 stars
2 months ago
Everyone was great except Michael, he can be condescending and rude. Especially when it comes to the third party extended warranty he pushes you to buy to get a chunk of money. Also I’m not sure if the guy that you finalize the paperwork with in the house-like structure was having a bad day but he wasn’t friendly at all. To some people that is important. In all honesty I WOULD recommend Arizona Best Cars, I would just advise to take someone that is experienced in purchasing cars and a mechanic that can verify that the car you are looking at is in good working condition. If you do that, you should be fine. Best of luck everyone.

Frequently Asked Questions About Arizona Best Cars

Does Arizona Best Cars provide in-house financing options?

Yes, Arizona Best Cars offers in-house financing options, and customers have reported receiving excellent interest rates on their loans.

Is the car-buyback process at Arizona Best Cars pressure-free?

Many customers have described their experiences as pressure-free, mentioning the staff's laid-back approach and sincere guidance through the car-buying process.

Should out-of-state buyers be cautious when purchasing from Arizona Best Cars?

Out-of-state buyers are advised to exercise caution, as some reviews indicate discrepancies between vehicles' described and actual conditions on delivery. It is recommended to thoroughly verify vehicle details remotely and on-site before finalizing a purchase.

About Arizona Best Cars

Car Dealerships
Arizona Best Cars - we are selling top quality cars at well below market prices
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.