The reputation of Alcatraz Island as a tourist destination appears to be highly positive based on recent customer reviews. Visitors praise the efficient ferry service as it enables a swift transition onto and off the island. The availability and quality of the audio tour are recurrently commended, providing a compelling narrative of the prison's history and enabling guests to explore at their own pace. The combination of rich history, fascinating gardens, and impressive views are recurring themes that add to the overall satisfaction. The suggested necessity for advance booking, particularly for certain tours, indicates the popularity of the venue. While the experience is largely educational and deemed valuable, there is an expressed desire for greater access to closed-off areas. The staff is acknowledged for their knowledge and facilitation of the experience, further contributing to a reputable impression of Alcatraz Island's visitor services.