Abakus Direct Reviews

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SCAM ALERT – DO NOT BUY FROM THIS COMPANY! I ordered a sofa from this company through Facebook. The lady who took my order was extremely responsive, confirming the size, color, and type of sofa. She even sent a picture to assure me I’d get exactly what I ordered. Once I confirmed, a man called and messaged me on WhatsApp to reconfirm the order. The next day, the delivery arrived, but the driver was in a rush, didn’t let me check the package, and kept pressuring me to pay. They only accepted cash, which was already suspicious. As soon as they left, I opened the package and was shocked—not only was it completely different from what I ordered, but it was also an incomplete, cheap-quality sofa that looked nothing like what was promised. I called the driver immediately, but he claimed he was “just the driver” and told me to contact the lady from Facebook. When I did, she suddenly changed her behavior and eventually stopped responding. After two days, I received a WhatsApp message from someone named Faraz, who promised the correct sofa would be delivered in 2-3 days. It’s now been 5 days, and no one is answering my calls or messages. These people are scammers—they create fake Facebook profiles, take your money, and send low-quality, incomplete furniture. Do not trust them! They will disappear as soon as they get your payment. Avoid at all costs! Updated 24/03/2025 Hi Abakus Direct, I appreciate your response, but the order was placed under your company’s name on Facebook, and the individuals I dealt with claimed to be from your business. If this is truly a case of impersonation, I’d expect you to take swift action to address it. However, before I consider removing my review, I’d like clear proof that this was not your operation. Could you clarify: 1. Do you officially sell sofas via Facebook? 2. Are cash-only transactions part of your business model? 3. Have other customers reported similar scams under your name? 4. What steps are you taking to ensure future customers don’t fall into the same trap? There’s no warning on your website or social media about this issue, so how can people know they are dealing with the real Abakus Direct? If this was indeed a fraudulent seller using your identity, I’d be happy to assist by sharing details. However, as of now, my experience remains valid, and potential customers deserve to be aware of what happened. Looking forward to your clarification.