360 Chicago Observation Deck Reviews

360 CHICAGO has cultivated a reputation as a must-visit destination for both tourists and locals seeking panoramic views of the city from the 94th floor of the John Hancock Building. Customer feedback indicates a generally positive experience underpinned by the attraction's unique offerings, such as the TILT ride and Cloud Bar. However, there are some operational areas for improvement. Visitors frequently cite the breathtaking views and the thrilling Tilt experience as highlights of their visits, and it is lauded for providing a perspective that rivals other iconic skyscrapers. Despite the praise, some guests have expressed concerns over crowd management, especially during peak times such as sunset, and the confusion regarding queue organization for experiences like Tilt. The ambiance and quality of refreshments at the Cloud Bar receive commendations, although additional seating is desired. These elements collectively shape the company’s standing in the marketplace as a distinctive and memorable attraction with room to refine the customer experience.

Observatory on the 94th floor of the John Hancock Building with a tilting glass lookout 1000ft up.