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Zsl London Zoo Reviews

Rated 4.3 based on 28911 Reviews

Outer Cir, London NW1 4RY

Activities & Tours | London

Published on
January 9, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews of London Zoo indicate a generally positive reputation, reflecting a pleasant customer experience. Visitors appreciate the range of activities, the zoo’s clean environment, and the staff's helpful and cheerful demeanor. Key elements bolstering the zoo's reputation include well-maintained facilities, educational experiences, and the variety of animals. However, there are nuanced concerns about animal welfare, with some mentioning animals appearing sad or exhibiting repetitive behaviors. The layout of the zoo and the accessibility, including the availability of maps and mobile apps, are praised, making navigation easier and enhancing the visitor experience. The zoo’s location in Central London with multiple transportation options adds to its accessibility. Recurring positive themes include the enjoyment of quieter visitation times, leading to a more intimate viewing of animals, and the ability to bring picnics, enhancing the day out. On the downside, the cost of on-site dining and occasional crowd management issues are noted as drawbacks.

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What Customers Are Saying About Zsl London Zoo?

Trustguide uses AI to extract key phrases from reviews about Zsl London Zoo and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Zsl London Zoo's customers had a positive experience.

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Zsl London Zoo Ratings

5

As of Based on 28911 revies as of Jan 09, 2024

Zsl London Zoo Score

As of Based on 28911 revies as of Jan 09, 2024

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Customer Reviews

As of Mar 13, 2024, 28911 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Zsl London Zoo's publicly available reviews View source

Andy rated Zsl London Zoo 5 stars
2 weeks ago
Great day out at London Zoo, all the Christmas themes were in full flow. Plenty of activities for the kids. Really quiet day which makes such a difference. Brought a picnic and sat on the benches and tables over looking the canal. Always so clean and tidy and the staff are super happy and helpful. You wouldn't think you were in Central London.
Nicole Wan rated Zsl London Zoo 5 stars
a month ago
It was nice seeing the animals but some seemed so sad. There was a rat with the exotic birds enclosure btw and it kept scaring the birds. Lions were walking in a figure of 8 the whole time. Gorillas seemed sad questioning their life. The ants were really cool! Tigers were cute were all asleep. Butterflies were really good. Penguins were cool. Missed the kangaroo part just didn’t happen to walk there. The okapi is a really cool animal. I loved the camels, this one was so lovely walked up to me and I was chatting to it. There’s a lovely goat petting area spent a lot of time there. Was a good day out didn’t have time to see all the animals. Someone jumped the queue which annoyed me getting in, as we were waiting before the security checks and she just walked straight through.
Asraful huque Maruf rated Zsl London Zoo 5 stars
a month ago
Great zoo, well planned out and loads animals to see. I really liked that most of the animals had free-range pavilions like the monkeys and birds,because I've seen in other zoos cages can be small. Butterfly paradise was absolutely amazing!! All the staff were extremely helpful and shared some facts about the animals. I had the 10am ticket and went straight to the across the road and I was there by myself first to see zebras, first to see giraffes!! Toilets well maintained. Free maps at the entrance. Took me to walk around the whole zoo about 3 hours.

Frequently Asked Questions About Zsl London Zoo

Is it recommended to bring food to London Zoo or are there dining options available?

While there are dining options available on site, they may be relatively expensive. Visitors have the option to bring picnics and utilize the benches and tables within the zoo, offering flexibility for those looking to manage costs or prefer their own meals.

How can I best navigate the London Zoo to ensure I see all the animals?

The zoo provides free maps and has a mobile app to help visitors navigate the grounds efficiently. It's recommended to use these resources to plan your visit and prioritize the exhibits you're most interested in, especially if time is a concern.

Are there any quieter times to visit the London Zoo for a more peaceful experience?

Visitors report that weekdays, especially in the mornings, tend to be quieter times at the zoo. Visiting during colder months has also been noted to result in a less crowded experience, allowing for a more leisurely visit.

About Zsl London Zoo

Activities & Tours

Major city zoo and research centre helping to conserve numerous species in naturalistic habitats.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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