
Zsl London Zoo Reviews
Rated 4.3 based on 28911 Reviews
Activities & Tours in London
Outer Cir, London NW1 4RY
Published on
January 9, 2024
Last updated
July 10, 2025
The reviews of London Zoo indicate a generally positive reputation, reflecting a pleasant customer experience. Visitors appreciate the range of activities, the zoo’s clean environment, and the staff's helpful and cheerful demeanor. Key elements bolstering the zoo's reputation include well-maintained facilities, educational experiences, and the variety of animals. However, there are nuanced concerns about animal welfare, with some mentioning animals appearing sad or exhibiting repetitive behaviors. The layout of the zoo and the accessibility, including the availability of maps and mobile apps, are praised, making navigation easier and enhancing the visitor experience. The zoo’s location in Central London with multiple transportation options adds to its accessibility. Recurring positive themes include the enjoyment of quieter visitation times, leading to a more intimate viewing of animals, and the ability to bring picnics, enhancing the day out. On the downside, the cost of on-site dining and occasional crowd management issues are noted as drawbacks.
While there are dining options available on site, they may be relatively expensive. Visitors have the option to bring picnics and utilize the benches and tables within the zoo, offering flexibility for those looking to manage costs or prefer their own meals.
The zoo provides free maps and has a mobile app to help visitors navigate the grounds efficiently. It's recommended to use these resources to plan your visit and prioritize the exhibits you're most interested in, especially if time is a concern.
Visitors report that weekdays, especially in the mornings, tend to be quieter times at the zoo. Visiting during colder months has also been noted to result in a less crowded experience, allowing for a more leisurely visit.
Major city zoo and research centre helping to conserve numerous species in naturalistic habitats.