The reviews of London Zoo indicate a generally positive reputation, reflecting a pleasant customer experience. Visitors appreciate the range of activities, the zoo’s clean environment, and the staff's helpful and cheerful demeanor. Key elements bolstering the zoo's reputation include well-maintained facilities, educational experiences, and the variety of animals. However, there are nuanced concerns about animal welfare, with some mentioning animals appearing sad or exhibiting repetitive behaviors. The layout of the zoo and the accessibility, including the availability of maps and mobile apps, are praised, making navigation easier and enhancing the visitor experience. The zoo’s location in Central London with multiple transportation options adds to its accessibility. Recurring positive themes include the enjoyment of quieter visitation times, leading to a more intimate viewing of animals, and the ability to bring picnics, enhancing the day out. On the downside, the cost of on-site dining and occasional crowd management issues are noted as drawbacks.

Zsl London Zoo Reviews
Rated 4.3 based on 28911 Reviews
Outer Cir, London NW1 4RY
Activities & Tours | London