Waterworld Reviews

We have been looking forward to coming here with the kids since last year when we booked it. Yesterday the day arrived for our visit and we travelled from Doncaster to Waterworld, quite a long journey but it looked worth it. This place is NOT cheap. It costs £93 for a family of 4 with a £1 saving per person on the normal £24pp price. For this price, I expected amazing, and it's not really amazing tbh. It's a good venue, but it could be soooo much better with some improvements. Be prepared for a bag check to get in, I thought this was good and for safety reasons, not sure if someone would take a weapon or similar to a swimming baths, but then I realised they were actually looking for your own food. You are not allowed to bring your own food or drink i here. Waterworld insist that you eat the poor quality fast food junk they serve. The changing rooms are huge but not the cleanest and smell like sweaty feet and stale urine. Some of the changing cubicles lack any lighting so you can't see a thing. I didn't see anyone going around cleaning in the changing rooms so no surprise there was hair etc all over the floor. Into the pool now. The main thing we found is that the water temperature is freezing. This is not because we are nesh, we heard other people saying the same. Parts of Waterworld are looking very tired and in need of a refresh. The top of the slide tower where black hole, python and super flume is clearly used to be themed as a shipwreck. It needs replacing or a make over, looks tired. The staircase up to these rides is very rusty and the queuing system needs enforcing. You end up waiting soooo long for the flumes to the right (twister and space bowl) because the stairs are blocked by people waiting for the other 3 slides. Space bowl is very dated and would benefit from a link of paint. The pool at the top before you go down the slide is filthy and full of bits/dirt. The queuing system up to thunderbolt and stormchaser is equally as frustrating as it is chaos on the stairs with no real direction from staff or signage. People wanting to ride without a dinghy are blocked from getting to their slide by the LONG queues for platform 2 stormchaser. On platform 2, there should be 2 lifeguards managing the 2 slides up there. This would speed things up but would make it safer too when the lifeguards back is turned. The rapids are a bit pathetic The jacuzzi pools weren't switched on and the water was the same temperature as everywhere else... freezing. The food in the cafe is BAD it is overpriced junk food that you literally have no choice bit to eat. Surely the entrance price is enough to allow people to bring their own food in to eat so they can stay longer and enjoy their own healthy food. We ended up having to order a cheeseburger meal deal for the eldest. This was £10.50 for a 'Rollover' processed and pre made cheeseburger with dries and a coke zero. The youngest had a kiddies £8.99 meal deal, fries with 2 fish fingers (that have never seen fish) and a fruit shoot. It says it comes with a fruit bag but actually came with a packet of party ring biscuits. My wife and I shared a £12.50 pepperoni pizza. This wasn't the best, basically a pre made pizza base with basic toppings. I could see they offered jacket potatoes for £9.20 but i saw someone with one and it looked like a sorry example of a jacket spud. Lifeguards" some were really friendly and attentive, others were rude and looked fed up. Tallulah was very good with the kids and looked like she loved her job. A credit to Waterworld. It was a bit concerning to see security staff dressed like bouncers walking around the pool complex. Made me feel a little concerned. We saw some roudy groups of teenage lads nothing to warrant the patrolling 'heavies'. Finally, you have to pay to park, £6 for the day. 😡 I don't want to go on anymore, I've made my point. We have ticked this off the list of things we've wanted to do for a long time, we won't be coming back. It's good for aone off visit but it would need some real improvement for me to return.

Came last year and really enjoyed it, went last weekend and my gosh the place has nose dived. Organised chaos. Came for my lads 11th birthday and there was a poo in the outdoor pool, which took some time to clean, the queue system for the rings makes no sense, one line at the right hand side all waiting for singles, then you see people just walk up the left hand side taking doubles, so I asked (as I was waiting for a double) oh is that what we do, when we need a double use the left lane. No you wait in a line, then if I see you are waiting for a double I’ll call you forward? Err… didn’t make much sense. As I waited another 2 - 3 mins and then said, yeah you can come forward now? Needs two seperate lines one for singles and one for doubles or a member of staff asking, you a two? Yep, cool. Come forward. Then there are the queues on the stairs, swapping over mid stairway for one slide then the other over the various floors. We worked out at the very top, the queue was around 33 mins, mainly due to having one member of staff not only watching the ring one (possibly the cyclone) and then watching the (almost vertical ) slide at the same time. Just needs some actual management and some signage. A lot of unhappy people complaining about the same things. No mention that the blast slide was closed either, the one that’s like a rollercoaster and we are still waiting for a refund on our locker wrist bands. So disappointed after such a great visit last year. Wayyyy too many people in, no time limits or didn’t appear to be. Didn’t stay the full 3 hours of our slot because we all got bored of queuing, it was like human soup in the wave pool part. Water was cold, some places were clean, but the changing rooms absolutely packed to the heavens and when you have cold kids, couldn’t find a changing room for ages. Also adults walking about the pool area with trainers on and even when we raised it on hygiene concerns, they didn’t challenge it. Don’t think we will be coming back again sadly. Only giving it a two because of the first time.