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Universal Orlando Resort Reviews

Rated 4.7 based on 186657 Reviews

6000 Universal Blvd, Orlando, FL 32819, United States

Activities & Tours Orlando

Published on
July 9, 2025
Last updated
July 9, 2025

Reviews Summary

The overall sentiment towards Universal Studios Orlando, specifically its new Epic Universe and themed areas, is overwhelmingly positive, with visitors frequently highlighting immersive attractions, detailed park design, and a broad array of experiences. Reviewers consistently note impressive theming such as Super Nintendo Land, Harry Potter Worlds, and standout rides like Mario Kart and The Mummy. While enthusiasm for the rides and park atmosphere is strong, criticisms center around long wait times, crowded conditions during peak periods, and the high cost of express passes.

Common feedback includes praise for the variety of attractions suitable for families and thrill-seekers, as well as clean facilities, organization, and helpful staff. Features such as the Child Swap option, park hopper tickets, and useful mobile app for navigation are repeatedly noted for enhancing visitor convenience. Several reviewers recommend planning ahead to navigate both parks, purchase express passes in advance, and prepare for weather and sun exposure.

Overall, Universal Studios Orlando maintains a strong reputation as a leading theme park destination in Florida, drawing repeat visits due to its high-quality, immersive offerings and well-managed operations. Despite occasional frustrations with lines and pricing, the park is regarded as a top choice for diverse entertainment, memorable experiences, and accessibility for families and groups traveling to Orlando.

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What Customers Are Saying About Universal Orlando Resort?

just amazing, it's like walking

absolutely love the universal

Amazing family theme park

Epic Universe is simply epic!

absolutely incredible! From the moment

how clean and nice everything was

the best time ever

great time and fun at Universal

Fantastic attractions that amazed

made it so exciting

Trustguide extracts key phrases from reviews about Universal Orlando Resort and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Universal Orlando Resort's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Universal Orlando Resort Ratings

5

As of Based on 186657 revies as of Jul 09, 2025

Universal Orlando Resort Score

80%

As of Based on 186657 revies as of Jul 09, 2025

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Customer Reviews

As of Jul 09, 2025, 186657 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Universal Orlando Resort's publicly available reviews View source

Jeff Rhine rated Universal Orlando Resort 4 stars
3 days ago
we decided to take the kids down to Universal to see the new epic park. The new super Nintendo land is just amazing, it's like walking into a real life video game. The Mario kart ride with its VR headsets was just over the top. However with any great review always comes a few negatives. Expect to wait an hour or more to ride each line we spent five hours just in the Nintendo land area. Which didn't leave much time for the other fabulous lands so sadly we were rushed and didn't get to do everything we want to do
Brandon rated Universal Orlando Resort 5 stars
a week ago
I absolutely love the universal if I can afford it I'd go every couple months just to get my thrill seeking in lol. If you're into thrill rides roller coasters an awesome movie related things this is definitely the place to go if you have small kids in Disney would probably be more suited for you.
Andrew Stastny rated Universal Orlando Resort 5 stars
a week ago
Amazing family theme park for ages 10 & up!!! From Harry Potter Diagon Alley (dragon shooting fire) to The Mummy (best indoor roller coaster) to Transformers 3D to all of the amazing rides next door at Islands of Adventure and the best-Epic Universe! Plus my favorite themed water park-Volcano Bay!

Frequently Asked Questions About Universal Orlando Resort

How long are the wait times for rides at Universal Studios Orlando?

Wait times for popular rides can often exceed an hour, with some attractions reaching up to 200 minutes. Visitors frequently recommend purchasing express passes in advance to reduce waiting, especially during peak seasons.

Are there attractions suitable for young children and families?

Yes, Universal Studios Orlando offers attractions for a variety of age groups, including easier rides for younger children. Features like the Child Swap option are available to help families with toddlers or small kids enjoy age-appropriate experiences.

Can you visit both Universal Studios and Islands of Adventure in one day?

Although it is possible, several reviewers advise that doing both parks in a single day is very challenging due to the park size and wait times. Purchasing a two-day ticket is recommended to experience most attractions at a comfortable pace.

About Universal Orlando Resort

Activities & Tours
Universal Studios Orlando is a large-scale theme park operating in Florida, focusing on immersive entertainment experiences based on popular movies, TV franchises, and original stories. The park features multiple themed areas including Epic Universe, Super Nintendo Land, and Harry Potter, as well as a collection of thrill rides, attractions, dining, and shopping venues.

Universal Studios Orlando operates primarily as an in-person destination with a ticket-based entry model. The park provides features such as express passes, park hopper options, a mobile app for planning, and accessibility services like Child Swap. Operations include ride scheduling, staff assistance, on-site amenities, and special events, all structured to handle high visitor volume year-round.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.