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Uncle Sam Lanes Reviews

Rated 4.2 based on 500 Reviews

600 Fulton St, Troy, NY 12180, United States

Activities & Tours Troy

Published on
August 30, 2024
Last updated
June 18, 2025

Reviews Summary

The overall sentiment in reviews for Uncle Sam's Bowling Alley leans strongly positive, with frequent praise for friendly staff, a welcoming environment, and enjoyable amenities. Guests highlight staff members by name and comment on thoughtful touches like accommodating children and special interest groups. While the experience is overwhelmingly favorable, minor repetition of praise suggests a consistent, reliable level of quality rather than isolated exceptional moments.

Key recurring themes include customer service, comfort, and classic bowling alley features. Customers repeatedly mention respectful and attentive staff, an old-school atmosphere, and additional offerings such as a bar, food specials, and amenities like pool tables and a jukebox. Food items, particularly specialty pizza, also receive notable recognition, indicating that dining options are a valued part of the experience. The environment is described as accessible and inclusive, especially for families and groups with unique interests.

In summary, Uncle Sam's Bowling Alley builds a strong reputation as a dependable and welcoming destination for bowling and leisure in Massachusetts. Guests consistently cite both the quality of service and the range of activities provided. The focus on community, approachability, and value positions Uncle Sam's as a preferred choice for casual recreation in the local area.
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What Customers Are Saying About Uncle Sam Lanes?

Staff is friendly

made us feel so welcome!

worth it even at a 60 minute trip.

ALL people that help make bowling or Event a really good time

worker were nice and respectful

Great value

was very nice and accommodating

service goes above and beyond

always a good time there

had great experience

I saw them harass a homeless guy

could use a major updating and cleaning

Some updates/TLC needed

Trustguide extracts key phrases from reviews about Uncle Sam Lanes and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Uncle Sam Lanes's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Uncle Sam Lanes Ratings

5

As of Based on 500 revies as of Aug 30, 2024

Uncle Sam Lanes Score

100%

As of Based on 500 revies as of Aug 30, 2024

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Customer Reviews

As of Jun 18, 2025, 500 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Uncle Sam Lanes's publicly available reviews View source

Kevin Scott rated Uncle Sam Lanes 5 stars
a week ago
Honestly, never thought I would pick up bowling. This place just has what I imagine is what you could call that good old class though. Staff is friendly, the bar is great, there a juke box and pool tables to bat. Even the comfort food here is, well, comforting. Check their website for the nightly specials and I think you'll have a good time
Alethea Dys-Peirce rated Uncle Sam Lanes 5 stars
3 months ago
We had such a great time at Uncle Sam's! So much fun for a chilly day. Bill is phenomenal and made us feel so welcome! (By the way Bill, we got a strike or two with that 8 lb ball you teased us about 😜) -the Massachusetts girls
Brendal Shumway rated Uncle Sam Lanes 5 stars
3 months ago
I've upgraded my previous 4 star review to a 5 star. Solely based on the pizza that Chet makes on Thursday nights. He made a specialty pizza tonight, you guessed it, Ruben! Albeit only a 10 minute drive from where I live, it would still be worth it even at a 60 minute trip.

Frequently Asked Questions About Uncle Sam Lanes

Are staff at Uncle Sam's Bowling Alley accommodating for families and special needs?

Yes. Multiple reviews highlight how staff assist families and take special care to provide the right equipment for children, including accommodating special requests like bowling bumpers and ensuring the comfort of all guests.

Does Uncle Sam's Bowling Alley offer food and drink options onsite?

Yes, the alley features a bar and comfort food offerings. Specialty pizza and nightly food specials are mentioned positively in reviews, making food an integrated part of the visit.

Do you need to book in advance or can you walk in?

No requirement to book in advance is mentioned in the reviews. The bowling alley accommodates walk-ins and provides information on lane availability and upcoming leagues to walk-in guests.

About Uncle Sam Lanes

Activities & Tours
Uncle Sam's Bowling Alley operates as a traditional bowling center, offering bowling lanes, a bar, pool tables, and comfort food. The business serves as a recreational venue for individuals, families, and groups seeking both standard bowling activities and associated entertainment features such as a jukebox and food specials.

Operationally, the company maintains a hands-on customer service approach, with staff assisting guests at the front desk, managing lane assignments, and handling special requests. Events, meetups, and themed nights are accommodated within a classic in-person, walk-in model. Food service is integrated, with specialty items prepared on select evenings.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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