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Thorpe Park Reviews

Rated 4.3 based on 36628 Reviews

Activities & Tours in Chertsey

Staines Rd, Chertsey KT16 8PN

Published on
August 16, 2025
Last updated
August 16, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Thorpe Park's customers had a positive experience.

Positive
70%
Neutral
20%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Thorpe Park?

extremely helpful and polite

our own host to take us around

staff were friendly and helpful

good all round experience though

very friendly staff and all the time happy to help

Security in the morning was quick and efficient

Every moment is a wow moment

amazing selection of food places

Great day out!

they are top dollar 👍

Trustguide extracts key phrases from reviews about Thorpe Park and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 16, 2025, 36628 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Thorpe Park's publicly available reviews View source

Jason Domican rated Thorpe Park 4 stars
2 months ago
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Had an absolutely phenomenal day here! The staff where all extremely helpful and polite with my wife who is wheelchair bound and we didn't get rejected for absolutely any ride at all! The park wasn't to busy on a weekday and we only waited a maximum of 10 minutes for a ride, tons of delicious food vendors inside the park and loads of wonderful snacks to choose from! Plenty of toilets around and all are free to use and well maintained! I would also like to mention how tidy the park was! I was genuinely impressed! I loved it and we will definitely be coming back!
PrimaLash Lashes rated Thorpe Park 4 stars
a week ago
We had a great time using the VIP silver tier access. The park was considerably less busy than we anticipated being in summer holidays, but it was still worth having our own host to take us around. There's a good selection of roller coasters, the only slight negative would be that they kept breaking down. Some of the tracks are old which makes the ride uncomfortable. Nonetheless we enjoyed our visit and would definitely use the VIP service in the future.
Kishan Patel rated Thorpe Park 5 stars
a week ago
Fantastic day out at Thorpe Park🤩 We had an amazing time perfect for thrill-seekers, The rides were absolutely incredible, especially Stealth, The Swarm, and Colossus. Queues were manageable with the fast track option, and staff were friendly and helpful throughout the park. The park was clean and well-organised, with plenty of food options and places to sit and relax in between rides. Saw: The Ride was a standout, so intense and fun! Ideal for groups, friends, or adventurous families. Highly recommend visiting on a weekday to avoid the biggest crowds. Will definitely be coming back for Fright Nights! 🎢🎡

Reviews Summary

Overall sentiment for Thorpe Park is largely positive, with many reviewers noting helpful and friendly staff, a clean environment, and a wide variety of rides and food choices. Customers consistently mention good accessibility features, particularly for visitors with disabilities, as well as efficient security and well-maintained facilities. Some comments highlight areas for improvement, such as long queue times for rides and occasional ride shutdowns.

The most frequent themes in the reviews include praise for the thrill rides, cleanliness, and staff professionalism, especially when describing the overall park experience. Guests regularly reference the benefit of fast track passes to manage long wait times. Notably, several visitors advise coming on weekdays to avoid crowds and maximize time in the park, and they mention positive experiences with meal options and park maintenance.

In summary, Thorpe Park is regarded as a reputable theme park in the UK, offering a fun-filled day for thrill-seekers, families, and groups alike. While some logistical issues such as overcrowding and the cost of fast track passes are cited, the park's consistently positive service, range of attractions, and operational standards stand out, reinforcing its strong reputation in the region.
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Frequently Asked Questions About Thorpe Park

Are staff and facilities accessible for guests with disabilities?

Several reviewers highlight that Thorpe Park staff are extremely helpful and polite with visitors who have accessibility needs. Facilities, including toilets, are described as accessible and well-maintained, and there are minimal restrictions for wheelchair users on rides.

What are the typical queue times at Thorpe Park?

Most guests report waiting between 30 minutes and 2 hours for major rides, even during off-peak periods. Fast track passes are recommended for those wanting to experience more attractions in a single visit, though they come at an extra cost.

What food and refreshment options are available throughout the park?

Reviews note that Thorpe Park offers a wide range of food vendors and snack stalls, with options for meals and drinks scattered throughout the grounds. However, guests with specific dietary requirements, such as gluten-free, may find limited selections.

About Thorpe Park

Activities & Tours
Thorpe Park is a theme park and entertainment venue specializing in thrill rides, roller coasters, and family attractions. It operates primarily as an in-person destination for guests seeking amusement and adventure, with a variety of amenities, dining options, and special event offerings throughout the year.

The company organizes its services around timed entry, queue systems, fast track access, and on-site hospitality, including nearby accommodations. Operational features include app-based information, security screening, and the maintenance of accessibility, cleanliness, and safety across the park, along with regular special event programming such as Fright Nights.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.