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The Wave Waterpark Reviews

Rated 4.2 based on 2507 Reviews

Activities & Tours in Coventry

New Union St, Coventry CV1 2PS

Published on
August 14, 2025
Last updated
August 14, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of The Wave Waterpark's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About The Wave Waterpark?

great fun for all ages

Real sense of buzz when you walk in

best fun they've had in ages

The slides are great fun

very friendly and helpful

very professional and the quick response

really worth the money

great fun with my 2 teenagers

Impressive customer service

Trustguide extracts key phrases from reviews about The Wave Waterpark and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 14, 2025, 2507 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of The Wave Waterpark's publicly available reviews View source

Ryan Hobday rated The Wave Waterpark 5 stars
2 weeks ago
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This place is great fun for all ages. We became big kids and loved going on all the slides and floating round the lazy river. It definitely tested our bravery and our 9 year old loved every bit of it. Perfect splash and play area for toddlers, big slides for the big kids and chill out areas in the lazy river and splash pool. Really recommend a great time out for all the family.
Stacey Tustin rated The Wave Waterpark 3 stars
2 weeks ago
The Wave Waterpark is definitely a fun day out, especially if you're craving that splashy, summer energy! The atmosphere is lively, the layout is colourful and exciting, and there's a real sense of buzz when you walk in. It’s got all the ingredients for a great time — in theory. That said… be prepared for crowds. It was seriously overcrowded when we went, which made it tough to fully enjoy everything. The water slides looked amazing, but I didn’t want to go on them, the queues were intense — my boyfriend braved it, and he was waiting for 30 minutes just to go on one! Definitely not ideal if you’re impatient or want to get your money’s worth with variety. The lazy river was my favourite part — super chill and a good way to relax — but I do wish it was a little faster. It felt more like a lazy puddle at times 😅 Still, it was a nice break from the chaos elsewhere. Overall, I’d say The Wave has potential for a fab day, especially for families or couples like us, but if you’re not a fan of queues or crowds, you might want to pick a quieter day or get there early. Worth a visit once, but maybe not during peak times!
Heather Daly rated The Wave Waterpark 5 stars
2 weeks ago
What a great morning we've just had at the Wave. As a family of 6 with kids of various ages it can be hard to find a day out that suits everyone but at the Wave there's something for everyone. My 5 year old loved the lazy river and wave pool and the smaller slides area for younger children. They were lovely and shallow with lots of things to play with. My 3 sons aged 12,10 and 8 absolutely loved the slides and described it as the best fun they've had in ages and had huge smiles of their faces the whole time. We stayed for the whole 2 hours and they went on all the slides numerous times. The wave was very well staffed and it felt very safe with lots of life guards on the slides and around the pools.The changing rooms were really clean and the family individual changing rooms were very spacious. We could fit all 6 of us in one of them. We love the fact it's in Coventry city centre. So lots of options of places to eat and shop. Its so accessible by public transport and just a 5 minute walk from Coventry train station and a 5 minute walk from pool meadow bus station. We will definitely be returning soon.

Reviews Summary

The overall sentiment toward The Wave Waterpark in Coventry is strongly positive, with most reviewers describing it as an enjoyable and engaging destination for families. Customers consistently mention the wide variety of slides and features, like the wave pool and lazy river, as major highlights. However, criticisms do surface about overcrowding and lengthy queues during peak times, as well as occasional staffing or equipment issues, suggesting the experience can be inconsistent based on timing.

Recurrent themes include praise for clean and spacious changing facilities, professional and attentive staff, and a broad array of activities suitable for different age groups. Many reviewers comment on the efficient online booking process and central location, which offers convenient access via public transport. The friendliness and responsiveness of the staff, especially lifeguards, receive repeated positive mention, contributing to a sense of safety and care on site.

Overall, The Wave Waterpark is regarded as a vibrant and well-maintained indoor attraction for families and groups in Coventry. Its reputation is anchored by comprehensive amenities, attentive staff, and a fun environment, though visitors planning a trip during busy periods should expect crowding and may want to visit at off-peak times for the best experience.
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Frequently Asked Questions About The Wave Waterpark

How are the crowd levels and potential wait times at The Wave Waterpark?

Crowd levels can vary, but some reviews mention overcrowding and long queues for slides, especially during peak times. It’s advisable to consider visiting during quieter periods or arriving early to maximize the experience and minimize waiting.

Are the staff at The Wave Waterpark attentive and helpful?

Most reviewers highlight the professionalism and friendliness of staff, particularly lifeguards. Specific incidents demonstrate quick and caring responses, reinforcing the sense of safety and attentiveness throughout the facility.

What facilities are available for families and non-swimmers?

The Wave provides spacious changing rooms, family-friendly locker systems, and varied attractions suitable for all ages, including shallow play areas, lazy river, and seating for non-swimmers. Lockers are included in the entry price, with changing spaces suited for groups.

About The Wave Waterpark

Activities & Tours
The Wave Waterpark is an indoor leisure facility located in Coventry, offering a variety of water-based attractions for visitors of all ages. Features include multiple waterslides, a wave pool, children's splash zones, and a lazy river, catering to both thrill-seekers and those looking for relaxation. Access is through ticketed sessions that can be booked online.

The waterpark operates with scheduled time slots, capping guest numbers to manage flow and ensure safety. Trained staff, including lifeguards, oversee activity areas, and changing facilities provide individual and family spaces. The location in Coventry city centre allows for easy access via public transit and offers nearby dining and shopping options for guests extending their visit.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.