The Gym Group Glasgow South presents a mixed reputation based on the latest customer reviews. On the positive end, the gym is appreciated for its range of equipment, cleanliness, friendly and knowledgeable staff, especially personal trainers like Ajay, and the atmosphere conducive to workouts. Classes are highly rated, being suitable for different levels of ability, making a favorable impression on members seeking a comfortable and personable environment. However, there are notable concerns affecting the overall customer experience. Recurring themes include dissatisfaction with maintenance issues—equipment is often reported as out-of-service or not properly serviced, with slow repair times. Concerns over the gym's hygiene practices, particularly the lack of sanitising materials and the cleanliness of frequently used machines, have been highlighted as significant drawbacks. Additionally, pricing changes and the removal of certain amenities have led to discontent among some members, suggesting a decline in perceived value over time.

The Gym Group Glasgow South Reviews
Rated 4.4 based on 434 Reviews
501 Cathcart Rd, Glasgow G42 8SG
Gyms | Glasgow