The Fish Society Reviews

Overall, sentiment toward The Fish Society, an online seafood supplier, is mixed. Reviewers consistently mention the quality and freshness of certain premium products such as caviar, lobster, and sashimi-grade scallops. However, there are several strongly worded complaints concerning missed deliveries, poor customer service, and dissatisfaction with refunds or order resolutions, which affect trust in the business.

Key positive themes focus on the quality and taste of products, secure frozen packaging, and the convenience of home delivery. Some customers appreciate the clear communication and available recipes. The most common concerns relate to order fulfillment, unreliable delivery (especially with DPD), pricing compared to supermarkets, and unsatisfactory responses to product or delivery issues.

Overall, The Fish Society is recognized for offering a range of quality seafood, but its reputation among customers in the UK is dampened by logistical problems and inconsistent customer support. While some buyers become loyal, others are deterred by negative experiences with delivery and after-sales service.

The Fish Society is an online retailer specializing in a wide range of seafood, including fresh, frozen, and premium products such as caviar, lobster, and specialty cuts. Orders are placed online and delivered directly to customers throughout the United Kingdom, with no physical stores for in-person shopping.

The company operates by sourcing, preparing, and flash-freezing seafood products, which are then packaged and shipped in sealed bags to maintain freshness. Deliveries are managed through third-party couriers, supporting both scheduled and next-day options. Customers can browse, order, and access recipes or product information via the company’s digital platform.