Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

T Rock Roofing & Construction Reviews

Rated 4.9 based on 306 Reviews

9330 Lyndon B Johnson Fwy #900, Dallas, TX 75243, United States

Roofing Contractors | Dallas, TX

Published on
March 1, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews for T Rock Roofing & Construction present a dichotomy in customer experiences. On one hand, there is a commendable number of clients praising the company's responsiveness, professionalism, and quality of work. Especially noted is their thoroughness in explaining the roofing process, effective communication, and punctuality. Cleanup after completion of projects is highlighted as meticulous, leaving the work sites in pristine condition. On the other hand, there are pointed criticisms about the lack of follow-through on promised work, particularly in the area of customer service and project management. Complaints center around delays, unfulfilled commitments, and difficulties in coordination and communication post-service agreement. The failure of project managers to supervise subcontractors adequately has also been cited as an issue leading to property damage and extended project timelines. These contrasting experiences suggest a potential inconsistency in service delivery and project oversight within the company.

Read more

What Customers Are Saying About T Rock Roofing & Construction?

Trustguide uses AI to extract key phrases from reviews about T Rock Roofing & Construction and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of T Rock Roofing & Construction's customers had a positive experience.

Positive
Neutral
Negative

T Rock Roofing & Construction Ratings

5

As of Based on 306 revies as of Mar 01, 2024

T Rock Roofing & Construction Score

As of Based on 306 revies as of Mar 01, 2024

Got a busrning question about T Rock Roofing & Construction?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 306 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of T Rock Roofing & Construction's publicly available reviews View source

Justine Tran rated T Rock Roofing & Construction 5 stars
5 days ago
Excellent work and service!!! By far the best roofers I have worked with and highly recommend without hesitation. They replaced the roof from the recent hail storm. Frank was thorough on what and how the work will be done, and was there to ensure the work and quality were meet. They left my house CLEAN of debris. They were honest, trustworthy and delivered high quality.
Connie Schulz rated T Rock Roofing & Construction 5 stars
5 days ago
Our roof was damaged by wind and hail. Denver Gamble assisted us through the entire process, including being here when the adjuster completed an inspection. His crew removed the old shingles and re-installed new beautiful shingles quickly and incident free. They cleaned up the nails and debris created by the process so well that without the new roof we wouldn’t have known they were here. Denver went the extra mile to insure that all of the damage to the roof, gutters and downspouts was repaired.
Freckles Cherokee rated T Rock Roofing & Construction 5 stars
5 days ago
T-Rock roofing did an excellent job on my roofing project. I felt very well taken care of by Travis and Taylor who managed the project flawlessly from start to finish. Highly recommend T-Rock if you’re into professionalism, price and quality.

Frequently Asked Questions About T Rock Roofing & Construction

What kind of experience can I expect from T Rock Roofing regarding cleanliness and project follow-up?

Based on customer reviews, T Rock Roofing generally leaves the project site very clean, with diligent removal of debris and nails. However, some reviews mention the potential for inconsistency regarding follow-up and project completion, so it is advisable to discuss expectations and project management with your contact beforehand.

How does T Rock Roofing handle insurance claims and coordination?

T Rock Roofing has been praised for efficient handling of insurance claims, with several reviewers noting their thorough assistance and advocacy throughout the process. Nevertheless, you may want to ensure clarity on all communications regarding supplemental requests and the scope of insurance coordination.

What should I do if I encounter issues with the services provided by T Rock Roofing?

If you face any problems, it's recommended to address your concerns directly with T Rock Roofing's customer service. Based on varying experiences, it would also be prudent to document all communications and agreements to facilitate resolutions and, if necessary, seek out an independent roof inspector post-service.

About T Rock Roofing & Construction

Roofing Contractors

T Rock Roofing & Construction has been serving Dallas / Fort Worth with roofing excellence for over 60 years! Thousands of residential, commercial, and industrial roofing systems installed, all with a Rock Solid Lifetime Warranty..Our team is committed to maintaining a clutter-free, professional work site. We always work with minimal disruption to your business or home routine, and always clean up when we are finished. Most of our jobs are completed in a single day.We have grown our company over the past 60 years earning people’s business one by one. We offer slate and tile roof cleaning. Do all roof type repairs and replacements. Call now for your same day free inspection.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.