Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Surge Adventure Park logo

Surge Adventure Park Reviews

Rated 4.4 based on 657 Reviews

230 Business Park Blvd, Columbia, SC 29203, United States

Uncategorized | US

Published on
August 30, 2024
Last updated
August 30, 2024

Reviews Summary

The overall company reputation of Surge Adventure Park, based on recent reviews, is generally positive with some room for improvement. The park is commended for its variety of activities, including a zip line, rock wall, ropes course, and dedicated toddler area, which are particularly appreciated by children and adults alike. Customers also appreciate the cleanliness of the facility, the reasonable prices, and the courteous staff. Furthermore, the park seems to offer good deals for off-peak hours, enhancing the value for money. Despite these positive remarks, some concerns regarding cleanliness, specifically trash on the trampolines, have been noted, suggesting inconsistencies in maintenance. Additionally, there are indications that the park may be understaffed at times, impacting customer experience by limiting access to certain activities that require employee supervision.
Read more

What Customers Are Saying About Surge Adventure Park?

SO MUCH FUN

They had a blast.

exceeded my expectations

Super Fun indoor activity

Lot many activities

We had a great time

A lot of cool things

Had a blast!

The kids had a great time

Trustguide uses AI to extract key phrases from reviews about Surge Adventure Park and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Surge Adventure Park's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Surge Adventure Park Ratings

5

As of Based on 657 revies as of Aug 30, 2024

Surge Adventure Park Score

80%

As of Based on 657 revies as of Aug 30, 2024

Got a busrning question about Surge Adventure Park?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Aug 30, 2024, 657 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Surge Adventure Park's publicly available reviews View source

Dan Thompson rated Surge Adventure Park 5 stars
5 months ago
SUPER FUN PLACE! Went here for a cousin’s birthday and my son LOVED IT! SO MUCH FUN and SO many different athletic things for little kids to play on, climb on, and jump off of here! Super safe and super fun for little kiddos! We had a blast! You can literally spend HOURS here! Great place to take the family to! Was very clean and had pleasant workers. 😁👍
Patricia Holcomb rated Surge Adventure Park 5 stars
2 months ago
I took my grandchildren (ages 8 and 9) here. They had a blast. There is a zip line, rock wall, ropes course, and much more. Something for each child to enjoy.
Laura Nieusma rated Surge Adventure Park 5 stars
2 months ago
Surge Adventure Park in Columbia, South Carolina, exceeded my expectations on multiple fronts. The dedicated toddler play area was a standout feature, providing a safe and enjoyable space for the little ones to bounce around. The manager’s welcoming and friendly demeanor added a personal touch to the experience, making us feel right at home. One notable convenience was not having to purchase socks; instead, they allowed us to use the socks from our home trampoline park, saving us a couple of bucks. The prices were reasonable, offering excellent value for the quality of the experience provided. The picture is the dedicated toddler play space.

Frequently Asked Questions About Surge Adventure Park

Are there activities for children of all ages at Surge Adventure Park?

Yes, Surge Adventure Park offers a variety of activities, including trampolines, a zip line, rock climbing, and a ropes course. There is a dedicated area for toddlers, ensuring that children of all ages have suitable and enjoyable options.

Is the staff at Surge Adventure Park helpful and present in all areas?

While many customers have had positive interactions with friendly and helpful staff, there are reports of some areas not being adequately supervised due to understaffing. However, when present, staff members assist with activities and ensure safety.

What kind of pricing and deals can I expect at Surge Adventure Park?

Customers generally find the prices reasonable and are pleased with the value for the experience provided. The park occasionally offers special deals, such as reduced rates during off-peak hours or weekdays, enhancing the value for visitors.

About Surge Adventure Park

Uncategorized
Surge Adventure Park in Columbia, South Carolina, is the best bounce house and trampoline park in town and one of the best family fun places in the Carolinas! You can also reserve your birthday party at our Trampoline Park, where you can enjoy activities such as arcade, dodgeball, ninja course, climbing features, and many others. Surge Adventure Park is an indoor air-conditioned adventure park facility with wall-to-wall trampolines, flying trapeze, foam pit, dodgeball, battle beam, rock climbing wall, foam pit, and basketball dunking lanes. A fun place to jump and burn energy for all ages. Plan your next kid's birthday party with us! The best birthday party place in Columbia for the whole family!
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.