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Shore Excursions Group Reviews

Rated 4.4 based on 1582 Reviews

8050 SW 10th St Suite 1800, Plantation, FL 33324, United States

Activities & Tours Plantation

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

The overall sentiment for Shore Excursions Group, based on customer reviews, is highly positive with customers frequently noting well-organized tours, knowledgeable guides, and smooth booking processes. Reviewers praise the company's ability to coordinate excursions aligned with cruise itineraries and appreciate informative and engaging tour guides. Criticisms are generally minor and pertain to logistical issues with third-party providers, like transportation or tour overcrowding, rather than Shore Excursions Group itself.

Common feedback includes the professionalism of guides, with specific mentions of names such as Rose, Andrew, and Noah, and the comfort of the tours themselves. Customers in multiple locations including Alaska, Ireland, the Yucatán, and locations across Europe refer to easy-to-follow instructions and punctuality. Several reviewers mention the value of smaller, more personal group sizes compared to cruise ship excursions, as well as clear and detailed communication prior to tours.

Overall, Shore Excursions Group is regarded as a reliable and popular tour operator among cruise passengers, especially in regions such as Alaska, the Caribbean, and Europe. Repeat customers and recommendations to others signal a strong reputation for dependability, knowledgeable staff, and smooth logistics across various international destinations.
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What Customers Are Saying About Shore Excursions Group?

The tour guide was very informative

She was very funny, kept us entertained

everything was well organized

The camp was full of the cutest husky puppies

our driver and Sergio our guide were both incredible

Andrew was extremely knowledgeable

never had an issue

Communication prior to & throughout the trip was very good

excellent commentary

The captain and first mate were extremely informative

Trustguide extracts key phrases from reviews about Shore Excursions Group and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Shore Excursions Group's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Shore Excursions Group Ratings

5

As of Based on 1582 revies as of Jul 10, 2025

Shore Excursions Group Score

80%

As of Based on 1582 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 1582 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Shore Excursions Group's publicly available reviews View source

Gini Smith rated Shore Excursions Group 5 stars
a month ago
Aside from the Queen's staircase being closed (due to no fault of shore excursion) I thoroughly enjoyed this trip. The tour guide was very informative. He was also thoughtful of us. There was not too much walking or difficulty. The rum cake factory was kinda crazy but cool. A suggestion is, at the fort we should be able to stop the bus in order to purchase tickets to see the fort. It was too far to walk down and back and still have time for the fort. It was a great tour!!! Thank you
shucheir louigarde rated Shore Excursions Group 5 stars
2 weeks ago
Shore excursion group is the best company to book you tours with. They know your ships itinerary and gets you to and from the Port without a hiccup. Our your guide Rose was the best! She was very funny, kept us entertained and well as informed about the area and sights we were seeing. This was my best excursion from my Alaska cruise and I will definitely book with this company again in other places.
Rozalyn Franklin rated Shore Excursions Group 5 stars
2 weeks ago
We had an amazing experience with our shore excursions during our Royal Caribbean cruise on the Allure of the Seas! From Barcelona to France and Italy, everything was well organized. The directions were easy to follow, and the meeting points were hassle-free. Our tour guides were knowledgeable and made each destination even more enjoyable. Highly recommend and would definitely use them again!

Frequently Asked Questions About Shore Excursions Group

Are the Shore Excursions Group tours coordinated with cruise ship schedules?

Yes, reviews confirm that Shore Excursions Group aligns their tours with cruise ship schedules to ensure guests are brought to and from the port on time, minimizing the risk of missing ship departures.

Do the tours use local guides and transportation?

Yes, Shore Excursions Group frequently partners with local companies for guides and transportation. Experiences may differ by location, and some reviews note the use of small groups or different types of vehicles.

How will I receive instructions and tickets after booking?

After booking, instructions and tickets are delivered to your email, typically within a couple of days. Customers are advised to print tickets in advance to ensure they have all details needed for finding guides at the destination.

About Shore Excursions Group

Activities & Tours
Shore Excursions Group is a tour operator specializing in organizing excursions for cruise passengers in ports around the world. The company coordinates trips that align with various cruise itineraries, offering guided tours to local attractions and cultural sites through partnerships with local tour providers.

Shore Excursions Group operates primarily by leveraging third-party tour operators at each cruise stop. The booking process is managed digitally, with customers receiving detailed instructions about meeting locations and tour logistics via email. The company prioritizes timely service to ensure travelers return to their cruise ships on schedule.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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