The overall sentiment for Shore Excursions Group, based on customer reviews, is highly positive with customers frequently noting well-organized tours, knowledgeable guides, and smooth booking processes. Reviewers praise the company's ability to coordinate excursions aligned with cruise itineraries and appreciate informative and engaging tour guides. Criticisms are generally minor and pertain to logistical issues with third-party providers, like transportation or tour overcrowding, rather than Shore Excursions Group itself.
Common feedback includes the professionalism of guides, with specific mentions of names such as Rose, Andrew, and Noah, and the comfort of the tours themselves. Customers in multiple locations including Alaska, Ireland, the Yucatán, and locations across Europe refer to easy-to-follow instructions and punctuality. Several reviewers mention the value of smaller, more personal group sizes compared to cruise ship excursions, as well as clear and detailed communication prior to tours.
Overall, Shore Excursions Group is regarded as a reliable and popular tour operator among cruise passengers, especially in regions such as Alaska, the Caribbean, and Europe. Repeat customers and recommendations to others signal a strong reputation for dependability, knowledgeable staff, and smooth logistics across various international destinations.
Common feedback includes the professionalism of guides, with specific mentions of names such as Rose, Andrew, and Noah, and the comfort of the tours themselves. Customers in multiple locations including Alaska, Ireland, the Yucatán, and locations across Europe refer to easy-to-follow instructions and punctuality. Several reviewers mention the value of smaller, more personal group sizes compared to cruise ship excursions, as well as clear and detailed communication prior to tours.
Overall, Shore Excursions Group is regarded as a reliable and popular tour operator among cruise passengers, especially in regions such as Alaska, the Caribbean, and Europe. Repeat customers and recommendations to others signal a strong reputation for dependability, knowledgeable staff, and smooth logistics across various international destinations.
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