Shearings Reviews

The overall sentiment in customer reviews of Shearings, a tour operator providing coach and holiday travel services, trends strongly positive with some mixed feedback. Reviewers frequently highlight knowledgeable and accommodating staff, particularly mentioning individuals such as Rachel and drivers like Mike. Many describe their trips as enjoyable, citing efficient booking and friendly, informed staff, though there is one notable negative review regarding a Christmas trip that did not meet expectations due to subpar hotel arrangements.

The most common themes across the reviews are the reliability and friendliness of the staff, the ease of the booking process, and the professionalism of coach drivers and phone support. Customers appreciate clear communication and support throughout the travel process. Occasional criticism is directed at specific aspects of accommodation or festive event experiences, suggesting that while travel operations are consistent, experiences may vary depending on hotel selection.

Overall, Shearings is regarded as a professional and customer-focused tour operator, particularly valued for its efficient service and personable staff. Based on customer feedback, its reputation within the UK tour sector is built on smooth logistics, responsive support, and repeat business from satisfied travelers.

Shearings is a tour operator specializing in coach holidays and travel throughout the UK and Europe. The company offers a range of trips, including city breaks, sightseeing tours, and special event travels, often incorporating hotel stays and guided excursions as part of package deals.

Shearings operates primarily through pre-arranged group coach tours departing from various UK locations. Customers book through the company's website or customer service channels. Trip operations typically involve coordinated travel, hotel accommodation, and the support of trained drivers and tour guides. Booking and inquiries are handled through online platforms and direct phone contact.