Overall sentiment for RSD Travel tours is mixed, with customers offering both praise and significant criticism. Many reviewers commend experienced guides and drivers for their professionalism, local knowledge, and safe transport, while also highlighting spectacular scenery and memorable itineraries. However, recurring concerns are voiced around hidden costs, high-pressure sales at shops, variable hotel quality, and the demanding pace of multi-country coach tours.
Frequent themes include well-organized logistics, seamless airport transfers, and accessible pricing, making the tours appealing to value-conscious travelers. Positive feedback is especially strong about the depth of information provided by guides, opportunities to see striking locales, and efficient travel arrangements. Negative experiences commonly reference rushed sightseeing, insufficient time at cultural sites, inconsistent hotel standards, persistent upcharges, and instances of aggressive or unprofessional staff behavior. There are also specific mentions of inadequate vegetarian or vegan meal options and poorly handled customer complaints.
In summary, RSD Travel is regarded as offering affordable multi-country coach tours with excellent guides and scenic routes, particularly around the Balkans and Turkey. While many travelers leave with fond memories and a sense of value, the company's reputation in the UK and broader Europe is tempered by persistent operational shortcomings and allegations of aggressive upselling and poor issue resolution.
Frequent themes include well-organized logistics, seamless airport transfers, and accessible pricing, making the tours appealing to value-conscious travelers. Positive feedback is especially strong about the depth of information provided by guides, opportunities to see striking locales, and efficient travel arrangements. Negative experiences commonly reference rushed sightseeing, insufficient time at cultural sites, inconsistent hotel standards, persistent upcharges, and instances of aggressive or unprofessional staff behavior. There are also specific mentions of inadequate vegetarian or vegan meal options and poorly handled customer complaints.
In summary, RSD Travel is regarded as offering affordable multi-country coach tours with excellent guides and scenic routes, particularly around the Balkans and Turkey. While many travelers leave with fond memories and a sense of value, the company's reputation in the UK and broader Europe is tempered by persistent operational shortcomings and allegations of aggressive upselling and poor issue resolution.
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