AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Riviera Travel logo

Riviera Travel Reviews

Rated 4.6 based on 863 Reviews

328 Wetmore Rd, Burton-on-Trent DE14 1SP

Activities & Tours Burton-on-Trent

Published on
August 2, 2025
Last updated
August 2, 2025

Reviews Summary

Reviewers consistently note a highly positive experience with Riviera Travel's guided tours and cruises, praising the professionalism of the staff, high standards of accommodation, and well-organised itineraries. Across various destinations, including South Africa, Croatia, Poland, Germany, Spain, and Jordan, feedback repeatedly mentions attentive service on board, informative tour guides, and well-maintained facilities. While most comments are enthusiastic, a few reviewers advise that tours may involve substantial walking and early starts, factors to consider for travelers with mobility constraints.

The most frequent themes are quality of accommodation, knowledgeable and friendly guides, and seamless execution of itineraries. Customers mention named staff such as Jill, Joanna, Evelyn, and Michele, signalling a personal connection and consistent service delivery. The flexibility of travel arrangements—balancing guided activities with free time—is commonly cited. Repeat bookings and recommendations are prevalent, suggesting trust and satisfaction.

Overall, Riviera Travel is regarded as a reliable and highly respected tour operator, known for its attentive guides, detailed planning, and consistent quality across European and international destinations. The company fosters customer loyalty and repeat business, reinforcing its strong reputation within the guided travel sector.
Read more

What Customers Are Saying About Riviera Travel?

very friendly and professional

so worth it

well organised and run

so informative and so professional

well executed with very good tour guides

very attentive, and helpful throughout

great communication

excellent local guide and tour manager

Wonderful tour guide in Evelyn

experienced and knowledgeable guides

Trustguide extracts key phrases from reviews about Riviera Travel and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Riviera Travel's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Riviera Travel Ratings

5

As of Based on 863 revies as of Aug 02, 2025

Riviera Travel Score

100%

As of Based on 863 revies as of Aug 02, 2025

Got a busrning question about Riviera Travel?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Aug 02, 2025, 863 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Riviera Travel's publicly available reviews View source

Susan Baldwin rated Riviera Travel 5 stars
a week ago
Our first time with friends on a river cruise. Cannot fault Riviera at all. The Geoffrey Chaucer although not one of the newer boats looked pristine. Our room on the upper deck was roomy, bathroom a good size. We spent a lot of time on the sun deck as the weather was good so not at all necessary to have a balcony\french window unless you travel out of the summer months. The entire crew were very friendly and professional. Food and drinks very good quality and plenty of it ! We had the superior drinks package which was brilliant. Wine was of good quality which we drank with our meals everyday. If you haven’t travelled with Riviera before then you should give them a try…we will certainly be joining them again.
Megan Hepworth rated Riviera Travel 5 stars
2 months ago
Fabulous tour with Riviera in South Africa. With many other trips taken with them, this was by far the best. The itinerary included so much but be advised it does involve a few early starts and long coach journeys, but so worth it, as the Tour tries to offer the different flavours of South Africa from Safari Park to Cape Town. The many hotels reflect the areas being visited. The Tour Guide had great knowledge and experience together with the many guides at the various excursions, all of which were wonderful. The professionalism of this tour allowed me to feel comfortable in a new country. I would love to go again.
Frank Hawkins rated Riviera Travel 5 stars
2 months ago
Riviera holidays are always well organised and run. We have just enjoyed a luxury sailing cruise in the Dalmation islands of Croatia. The ship, MS Mendula, was superb. It was beautifully presented, clean and comfortable. The small crew were very attentive, and helpful throughout, and the locations they took us to were amazing. The Tour Manager, Jill, was excellent. Certainly lived up to the standards we expect from Riviera

Frequently Asked Questions About Riviera Travel

How are Riviera Travel’s tour guides and staff rated by customers?

Customer reviews consistently highlight Riviera Travel staff and guides for being friendly, informative, and professional. Named guides and managers receive specific praise for their knowledge, attentive service, and the ability to manage group dynamics effectively throughout various international trips.

What should I consider about accessibility and activity levels on Riviera Travel tours?

Several reviews indicate that itineraries may include early starts and require substantial walking, both in cities and from ship to excursions. Travelers with mobility or stamina concerns should review the planned activities and be aware of possible long distances on foot.

Does Riviera Travel offer a mix of guided tours and free time during trips?

Yes, reviewers mention that itineraries generally balance guided group activities with free time, allowing participants to further explore destinations independently in addition to scheduled excursions and group events.

About Riviera Travel

Activities & Tours
Riviera Travel is a tour operator that offers guided holidays, river cruises, and tours across Europe and worldwide destinations. Their services include curated itineraries, river cruises, group excursions, and access to experienced travel managers and local guides. Tours cover a range of experiences including cruises, sightseeing, and cultural exploration by land or water.

The company operates via organized group travel, providing structured tours with set accommodations, meals, and activities. Itineraries are pre-designed for efficient exploration, with professional guides leading excursions and managing logistics. Riviera Travel handles all aspects of planning including transportation, accommodation arrangements, and daily scheduling, aiming for smooth, all-inclusive experiences for travelers.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
13329083076040673055
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.