How does Rhino-Back Roofing handle communication with customers during a project?
Throughout projects, Rhino-Back Roofing staff—including managers and the admin team—provide regular updates, answer questions promptly, and keep customers informed at each stage. Reviews mention clear explanations of the process and schedule, as well as proactive check-ins.
Will the Rhino-Back Roofing team manage insurance claims on my behalf?
Yes, several reviewers note Rhino-Back Roofing’s strong support with insurance claims. Team members handle communication with insurance providers and assist with claim processing, reducing stress for customers.
Is cleanup handled after roofing and exterior projects are completed?
Yes, reviews consistently mention thorough cleanups after work is completed. Crews ensure the property is left tidy, and in some cases, perform additional cleanups after weather delays without requiring customers to remind them.