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Rhino-Back Roofing Reviews

Rated 4.8 based on 658 Reviews

524 Hopmeadow St, Simsbury, CT 06070, United States

Roofing Contractors Simsbury

Published on
July 4, 2025
Last updated
July 4, 2025

What Customers Are Saying About Rhino-Back Roofing?

did an absolutely fantastic job

couldn't be happier with the results

Excellent service all around!

efficient and amazing

EVERYTHING went smoothly

very professional

walked us through the entire process

very respectful of peripheral gardens

Their customer service is superb

professionalism kindness and care continued

Trustguide extracts key phrases from reviews about Rhino-Back Roofing and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Rhino-Back Roofing's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Rhino-Back Roofing Ratings

5

As of Based on 658 revies as of Jul 04, 2025

Rhino-Back Roofing Score

100%

As of Based on 658 revies as of Jul 04, 2025

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Customer Reviews

As of Jul 04, 2025, 658 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Rhino-Back Roofing's publicly available reviews View source

KENNETH WU rated Rhino-Back Roofing 5 stars
3 months ago
Chad Gonzalez and Mitchell Munger along with their crew did an absolutely fantastic job on my roof today. They arrived precisely at 7AM, covered the grounds, and commence work. The crew was well trained and professional. Chad and Mitch explained clearly the roofing process and schedule. Everything went as planned and the roofing was completed around 1PM. Clean up was efficient and all my questions were answered. I would recommend Rhino Back to all my friends
Arlene Nicholson rated Rhino-Back Roofing 5 stars
a month ago
Rhino-Back Roofing recently finished our roof replacement; they did a fantastic job, and we couldn't be happier with the results! From the start to the final cleanup, the entire staff was terrific and kept us informed about every detail. Our field manager, Chad, is professional and highly knowledgeable, and his crew was amazing. Thank you, Rhino-Back Roofing! Our house looks Fantastic!
Shanna Marie rated Rhino-Back Roofing 5 stars
a month ago
Wow, just Wow!!!! Excellent service all around! It was a pleasure from start to finish. What a great company and team. I highly recommend Rhino-Back Roofing. I absolutely love my new roof! They did such an amazing job!

Reviews Summary

Overall, customer sentiment toward Rhino-Back Roofing is overwhelmingly positive, as seen in the consistently strong praise for staff professionalism, clear communication, and seamless project execution. Reviewers frequently mention punctuality, efficient work, and respectful behavior from crews and supervisors named Chad, Mitch, Tori, and others. Minor criticisms or negative experiences do not appear in these reviews, indicating a notably high standard of service delivery.

Common feedback highlights strong coordination from start to finish and effective handling of insurance claims, which adds value for homeowners. Multiple reviews specifically commend the teams for sticking to schedules, communicating throughout the process, protecting property, and leaving work sites clean. Notably, the company’s ability to complete complex jobs—including roofing, siding, and gutters—in a single day draws repeat positive commentary.

Rhino-Back Roofing is regarded as a dependable and highly professional roofing contractor within its service area. Customers express confidence and satisfaction, citing smooth experiences, thorough attention to detail, and responsive staff. The pattern of repeat recommendations and the absence of significant complaints support Rhino-Back Roofing’s strong local reputation and trustworthiness in the roofing industry.
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Frequently Asked Questions About Rhino-Back Roofing

How does Rhino-Back Roofing handle communication with customers during a project?

Throughout projects, Rhino-Back Roofing staff—including managers and the admin team—provide regular updates, answer questions promptly, and keep customers informed at each stage. Reviews mention clear explanations of the process and schedule, as well as proactive check-ins.

Will the Rhino-Back Roofing team manage insurance claims on my behalf?

Yes, several reviewers note Rhino-Back Roofing’s strong support with insurance claims. Team members handle communication with insurance providers and assist with claim processing, reducing stress for customers.

Is cleanup handled after roofing and exterior projects are completed?

Yes, reviews consistently mention thorough cleanups after work is completed. Crews ensure the property is left tidy, and in some cases, perform additional cleanups after weather delays without requiring customers to remind them.

About Rhino-Back Roofing

Roofing Contractors
Rhino-Back Roofing specializes in residential roofing services, including roof replacements, repairs, and related exterior work such as siding and gutter installation. The company operates within the roofing industry and provides in-person project management through field staff and highly trained on-site crews.

Projects are coordinated by named managers who oversee consultation, scheduling, and on-site operations, with regular updates provided to clients. Administrative team members handle insurance claim communications. The workflow includes pre-installation inspection, detailed planning, timely on-site execution, and a thorough post-job cleanup process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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