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Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center logo

Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center Reviews

Rated 4.1 based on 102 Reviews

1708 Paramount Ct, Waukesha, WI 53186, United States

Hypnotherapy Waukesha

Published on
July 7, 2025
Last updated
July 7, 2025

Reviews Summary

The reviews for Serenity Health Care Center are highly mixed, with several customers expressing satisfaction with the integrative and holistic approach provided by staff, especially specific team members like Dr. Deb and Nannette. Some users report positive experiences such as thorough care, knowledgeable staff, and a returning sense of well-being. However, there are strong criticisms regarding billing practices, communication failures, and shifts in business focus, with claims of unresponsiveness and issues regarding unexpected fees.

The most common positive feedback centers on the clinical knowledge, individualized care, and dedication of certain providers, particularly in treating complex or chronic conditions. Patients frequently value the holistic ethos, citing improvement in quality of life and gratitude, including long-distance clients who go out of their way for treatment. On the other hand, a significant portion of reviews point out recurring problems with administrative delays, perceived lack of transparency, and a move towards cosmetic or higher-return treatments at the expense of traditional practice focuses.

Overall, Serenity Health Care Center garners praise in the holistic medicine field for its knowledgeable practitioners and integrative approach, particularly around chronic illnesses. Nonetheless, in the region, concerns about communication, billing, and professional priorities impact its reputation and warrant careful consideration for potential patients seeking consistent patient-focused care.
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What Customers Are Saying About Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center?

Dr Deb is the best!

The staff has been very helpful

Nannette has been a life saver

Wonderful staff, compassionate care

Amy was wonderful

I was able to get into remission

caring and knowledgeable clinic

gave me my life back

Trustguide extracts key phrases from reviews about Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center's customers had a positive experience.

Positive
40%
Neutral
0%
Negative
60%

Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center Ratings

5

As of Based on 102 revies as of Jul 07, 2025

Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center Score

40%

As of Based on 102 revies as of Jul 07, 2025

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Customer Reviews

As of Jul 07, 2025, 102 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center's publicly available reviews View source

Nicole Russell rated Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center 1 stars
3 months ago
Dear All that are checking out whether to go to this facility. I urge you to beware. I should have done more research on their reviews before booking an appointment. Initially I was referred to them to possible help my son, booked an appointment and was told to put my credit card on file. The office told me that they would take my insurance, after checking with my insurance company , they do not take the insurance so I called in advance and politely canceled my appointment. At no point did anyone tell me they would bill me for services they did not actually do. Sadly they did charged my card days later, this is Fraud! I tried many times to reach their billing department without success. They do not even have the decency to respond to my calls and messages. Chase is investigating them for fraudulent activity.. I urge you all to reconsider using this facility. There are other better quality and Honest and Transparent companies that. can help you. Consider Dr. Byron or Trinergy. I assume Serenity will respond to this with a snarky response as they do with all of their many negative posts which speaks volumes about the character of their staff. Please Be Well and Beware of this facility.
J Muff rated Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center 1 stars
7 months ago
I was going to Serenity for nearly 3 years for comprised immune system and fatigue. With my weakened immune system before going I was sick more days the healthy. Initially I had pretty good results and overall was sick much less often. As treatments rotated some helped while others didn't. The most recent treatment is ineffective. I've been I'll for several weeks now. I had an appointment scheduled and contacted Serenity via text and phone(went to message-couldn't get a person)to see if I should come in. They didn't contact me back till an hour after my appointment time. Not knowing the policy on if I should go in ill, I stayed home. They called me an hour after my appointment time demanding 50$ for missing the appointment. I explained I've been ill and contacted them twice with no response and the receptionist said "they told her to charge me" i would have went in if I knew they wanted me to. It's crazy I've been going for about 3 years to improve my weakened immune system, literally spent thousands of dollars and went in every few months and they are being shady about 50$ for me missing because they didn't respond, and I was ill, because the treatments they had me on weren't working. I suggest finding a place with an owner or management that cares about more then just the money.
Kelly Poelker rated Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center 5 stars
7 months ago
Dr Deb is the best! She takes the the time to listen and find solutions when others won't. Her knowledge and expertise in integrative medicine is a welcome approach to simply throwing a pill at an ailment. She is thorough and really gets to the root of the problem. The staff has been very helpful as well. Highly recommend Serenity Health Care Center.

Frequently Asked Questions About Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center

Do Serenity Health Care Center practitioners offer holistic or integrative medicine?

Yes, the clinic is noted for providing holistic, naturopathic, and integrative medicine options, especially for chronic conditions such as Lyme disease, utilizing both traditional and alternative approaches.

Are there concerns about billing or unexpected fees at Serenity Health Care Center?

Some reviews mention unexpected charges, difficulties with refunds or billing, and lack of insurance acceptance. Patients should clarify all costs and policies up front to avoid misunderstandings.

How long do appointments and lab work typically take?

Several reviews mention long wait times, with some visits lasting over two hours or involving significant delays for lab work. It's advisable to allow extra time when scheduling.

About Milwaukee WI Holistic & Functional Medicine Doctor at Serenity Health Care Center

Hypnotherapy
Serenity Health Care Center operates in the holistic and integrative medicine sector. The clinic offers services focused on chronic disease management, naturopathic medicine, nutritional guidance, and functional healthcare solutions. Their delivery model includes in-person appointments and phone consultations, catering to local and long-distance patients seeking both traditional and alternative treatments.

The center’s operations involve initial consultations with nurse practitioners or physicians, lab work, follow-up visits, and personalized treatment plans. Serenity Health Care Center integrates multiple modalities such as supplements, dietary advice, and specialized programs for conditions like Lyme disease. Administrative processes, appointment scheduling, and billing occur within the clinic or remotely.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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