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Mercury Holidays Reviews

Rated 4.3 based on 365 Reviews

Activities & Tours in Sevenoaks

St Johns House, Suffolk Way, Sevenoaks TN13 1YL

Published on
July 28, 2025
Last updated
July 28, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Mercury Holidays's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Mercury Holidays?

wonderful, stress free experience

ease of booking at excellent price's

A wonderful experience on the Grand Tour of India

trip of a lifetime

an amazing trip with Mercury Holidays

a holiday to remember

Absolutely brilliant from start to finish

absolutely amazing

fabulous holiday in Northern Sri Lanka

Great time in Malta

Trustguide extracts key phrases from reviews about Mercury Holidays and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 28, 2025, 365 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Mercury Holidays's publicly available reviews View source

Elaine's Calligraphy rated Mercury Holidays 5 stars
a month ago
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Recently had a fabulous holiday to Grenada with Mercury. Everything was well organised and was made easy. On arrival our rep was waiting at the airport and he was very informative. We stayed in a wonderful hotel, with a beautiful location and ultimately we had a wonderful, stress free experience. I've travelled many times with Mercury and have often recommended them to friends as they are also good value for money. I am sure we will continue to use Mercury holidays in the future.
David York rated Mercury Holidays 5 stars
2 months ago
Super well established hotel. Great grounds. Comfortable beds. Huge array of food. Mercury has a well established foothold here, and rightly so, ease of booking at excellent price's gives Mercury the edge. So good we have reserved for next year! Well done Mercury 10 out of 10.
Diane White rated Mercury Holidays 5 stars
2 months ago
A wonderful experience on the Grand Tour of India. Everything on the trip ran smoothly and efficiently. The hotels were all comfortable and food was good. The booking process with Mercury was straight forward and I found them very helpful when I rang them with changes to my booking. We were looked after brilliantly from the moment we arrived In New Delhi. From then on all the excursions were very well arranged and our guide, Giri, was extremely knowledgeable, informative and he certainly made the whole experience one to be remembered. The four day add-on to Goa was a definite bonus, giving time to relax after a hectic 16 day tour! A Mercury rep met us at Goa Airport and our transfer to the hotel was straight forward. He kept in touch with us during our short stay and was there to us escort us back to Goa airport for our return at 2.30 a.m!!! I would certainly book with Mercury again.

Reviews Summary

Overall, reviewer sentiment toward Mercury Holidays is overwhelmingly positive across various destinations and itineraries. Customers repeatedly highlight well-organized tours, knowledgeable guides, and excellent logistical coordination, such as being met at airports and receiving timely pre-departure materials. Criticisms are almost absent, with only an acknowledgment of busy schedules on some tours, suggesting generally high satisfaction.

Common feedback includes specific praise for tour managers and guides—such as Giri, Masami Muraya, Dan, Melvin, and Gopan—whose attentiveness and expertise enhance the overall travel experience. Recurrent themes involve smooth booking processes, efficient airport transfers, and high-quality accommodation and meals. Many reviews mention first-time as well as repeat travelers, demonstrating appeal to a broad customer base. Reviews span numerous global locations, including India, Japan, Malaysia, Sri Lanka, and Malta.

Based on customer review patterns, Mercury Holidays enjoys a strong reputation as a reliable and value-driven tour operator in the travel industry. The company's strength lies in superior organization, experienced tour staff, and seamless travel transitions, fostering a high rate of repeat business and positive word-of-mouth—especially for escorted tours in international destinations.
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Frequently Asked Questions About Mercury Holidays

How organized are Mercury Holidays tours?

Customer reviews indicate that Mercury Holidays tours are well organized, with smooth airport pickups, clear pre-departure information, and efficiently managed travel arrangements. Many travelers mention seamless coordination throughout their trips and attentive support from company representatives and guides.

Who leads Mercury Holidays group tours?

Mercury Holidays employs tour managers and local guides, often mentioned by name in reviews, who possess thorough knowledge of each destination. Guides are praised for their helpfulness and for providing detailed information throughout the journey, ensuring a rewarding travel experience.

Are there options to book extra add-ons or variations?

Yes, some tours offer add-ons or extended stays, such as a four-day extension to Goa. The booking process reportedly accommodates changes, and customers can discuss preferences or make adjustments with helpful support staff by phone.

About Mercury Holidays

Activities & Tours
Mercury Holidays is a tour operator that organizes escorted tours and package holidays to destinations around the world. The company specializes in providing structured itineraries with included transportation, excursions, and hotel accommodations, focusing on both well-known and lesser-traveled regions.

Mercury Holidays arranges all logistical elements such as airport transfers, travel between cities, and activities. The company employs experienced tour managers and local guides, handles bookings directly, and provides pre-departure materials to customers. Its services accommodate both solo travelers and groups seeking comprehensive travel experiences.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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