Frequent themes include the friendliness and professionalism of Mathewsons staff, as well as the overall atmosphere of the location. Guests appreciate being able to browse the memorabilia shop and auction lots, and repeatedly mention the show's influence as a draw. The village of Thornton le Dale is highlighted for its charm, contributing to a well-rounded visit, with visitors noting additional attractions such as local shops and easy parking.
Overall, Mathewsons is regarded as a reputable and engaging destination for motoring enthusiasts and fans of classic car auctions in North Yorkshire. Positive customer-to-staff interactions, fair merchandise pricing, and the sense of community fostered around the TV programme contribute to a strong reputation in the region. Issues such as the closed museum are noted, but don't significantly detract from visitors' lasting positive impressions.