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LEGOLAND® Windsor Resort Reviews

Rated 4.1 based on 48898 Reviews

Winkfield Rd, Windsor SL4 4AY

Activities & Tours Windsor

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

Overall, customer sentiment toward Legoland Park is generally positive, though some frustrations surface around operational aspects. Reviewers consistently note the park’s strong appeal for families and the impressive range of attractions and themed experiences. However, issues such as long queues, high food prices, and limited evening entertainment are common points of criticism. The quality and conduct of staff receive mixed feedback, with most staff described as friendly, but occasional gaps in support highlighted, especially in the shops.

The most discussed themes in reviews are queue times, cost of food and refreshments, cleanliness, suitability for younger children, and the quality and variety of rides like the new Sky Lion coaster. Families appreciate practical features such as refillable drink cups, accessible restrooms, available amenities, and helpful mobile app tools for managing wait times. The lodges and accommodation are mentioned as comfortable, though food options and pricing remain recurring concerns.

Legoland Park maintains a solid reputation as a family-oriented theme park in the Windsor region. Frequent comments suggest it is best enjoyed by younger children, ideally over multiple days to navigate peak crowd levels. While operational improvements could enhance value, Legoland Park is regarded as a destination that delivers memorable experiences, especially when guests prepare for common challenges like queueing and elevated on-site costs.
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What Customers Are Saying About LEGOLAND® Windsor Resort?

the park is fantastic

Fabulous time in legoland

a good day out

a brilliant resort for any Lego fan

The new Sky Lion ride is impressive

the park is so clean

we had a fab time

our six-year-old had an absolute blast

Highly recommended - suitable for kids 4+

Trustguide extracts key phrases from reviews about LEGOLAND® Windsor Resort and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of LEGOLAND® Windsor Resort's customers had a positive experience.

Positive
60%
Neutral
30%
Negative
10%

LEGOLAND® Windsor Resort Ratings

5

As of Based on 48898 revies as of Jul 28, 2025

LEGOLAND® Windsor Resort Score

60%

As of Based on 48898 revies as of Jul 28, 2025

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Customer Reviews

As of Jul 28, 2025, 48898 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of LEGOLAND® Windsor Resort's publicly available reviews View source

Nilufar Mirzaeva rated LEGOLAND® Windsor Resort 1 stars
3 weeks ago
We visited Legoland Park with my family including 4 kids and, while it’s a nice park where the kids had fun, the experience was marred by excessively long queues. We spent more time waiting in line than enjoying the rides, which can be very stressful when you have children. On average, we managed to go on only about 6-7 rides throughout the day. The park's closing time has now been reduced to 5 PM, which feels unfair considering the ticket prices. After holding an annual pass for over a year and cancelling during the winter, I was hoping to return in the summer, but I’m now hesitant to come back. Here are a few suggestions that could greatly improve the experience: 1. **Add More Attractions**: Expanding the variety of rides and experiences would keep guests entertained and reduce wait times. 2. **Decrease Visitors Per Day**: Limiting the number of guests could alleviate the long queues, allowing for a more enjoyable visit. 3. **Extend Opening Hours**: Longer hours would enable families to maximize their day without feeling rushed. 4. **Enhance Queue Experiences**: Making waiting areas more engaging and enjoyable could distract kids from the long wait times, as no one wants to spend their day just standing in line. Honestly it is great park and Ultimately, people come to Legoland to have fun, not to spend most of their time waiting. I hope the park takes these suggestions into account, as I would love to see improvements before considering a return visit.
O W Deer rated LEGOLAND® Windsor Resort 4 stars
a month ago
First day, the park is fantastic, lots to see and experience. Most of the staff are cheerful and chatty. Rides we've been on have satisfied all age groups. Staying in Woodlands and the cabins are basically a hotel room with the added bonus of a fridge and a veranda from which you can easily keep an eye on your little ones as they play on the little park equipment in each cul-de-sac. The big downside is the expense of food and drink - even staff advise you to order in takeaway or go into Windsor itself for value for money. We opted to eat in the Legoland clubhouse to try it. £65 for a kid's meal and 2 adult's burgers both come with fries. The kid's meal was bigger than the adult's! That price is without drinks. £17 for a pint and 2 cokes - the coke tasted like mould so I took them back to be told that yes there was a problem, but no refund or replacement offered. There is little to no evening entertainment on site, what there was, was for very little children unfortunately. Looking forward to the park tomorrow.
Frank Glynn rated LEGOLAND® Windsor Resort 5 stars
a month ago
Fabulous time in legoland my kids enjoyed it very much. We bought a large cup which you can top up every 10 minutes with a good choice of drinks around the park. Food was good in the little outlets and reasonably priced. When we traveled we brought a backpack with snacks. My daughter is 13 now and she enjoyed it but I'd say that would be max age for this park.

Frequently Asked Questions About LEGOLAND® Windsor Resort

How long are the queues at Legoland Park?

Guests commonly report long queues for popular rides, especially during peak times and weekends. Utilizing the park's app or arriving early can help minimize wait times. Queue-jumper passes are available for purchase and considered worthwhile by some visitors.

Are outside food and drinks allowed?

Yes, many reviewers mention bringing their own snacks and drinks to manage costs and accommodate personal preferences. Water refill stations and refillable drink cups are available throughout the park as well.

What amenities are available for families with young children?

The park provides child-friendly rides, play areas, accessible restrooms, and refill stations. Accommodation options include Woodland Lodges with amenities for families. Note that shaded seating is limited and restaurant seating can be busy during peak hours.

About LEGOLAND® Windsor Resort

Activities & Tours
Legoland Park is a theme park focused on family entertainment, offering a variety of rides, attractions, and immersive Lego-themed experiences. The park features roller coasters, play areas, themed mini worlds, shops, aquariums, and dining options, targeting primarily families with children aged 4 to 12. Services are delivered in person on a ticketed, day-pass basis.

The company operates by providing on-site facilities including ticketing, accommodations such as Woodland Lodges, restaurants, play spaces, and convenience amenities like water refill stations. Customer movement is managed via digital tools like a mobile app for real-time queue information. Attractions and operations follow scheduled opening hours, and tickets and passes can be purchased online for logistical ease.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.