Leeds and District Roofing Services LTD seems to have garnered overwhelmingly positive feedback from most clients, with only a few isolated instances of discontent. The company is frequently commended for its prompt and efficient service, from the delivery of detailed quotations to the swift completion of roofing projects. Observations repeatedly highlight the professionalism and politeness of the team, as well as the high standard of workmanship. Customers are impressed with the effective communication, competitive pricing, and the teams' ability to complete work even under challenging weather conditions. A recurring impression is that the company is reliable and worthy of recommendations, though not without the occasional mention of post-service issues that required additional attention.
Noteworthy positive aspects from customer feedback for Leeds and District Roofing Services LTD include competitive pricing and an exceptional level of service. Clients cited prompt responses to inquiries, comprehensive quotations, and an adherence to agreed start and completion dates. The quality of work is consistently praised, reflected in comments regarding the meticulous execution of roof installations and repairs. The roofing teams, as well as associated teams for guttering and scaffolding, are commended for their politeness, hard work, and minimal disruption. Client satisfaction extends to post-work service, where the firm was responsive to any adjustments needed, emphasizing their commitment to customer satisfaction.
While the majority of feedback for Leeds and District Roofing Services LTD is positive, there are some negative experiences. One such significant negative review highlights issues with guttering and fascia being left damaged and in disrepair, despite a contractual agreement to fix them if necessary. This has resulted in additional expenses for the client, who had to hire another company to correct the issues. Furthermore, this particular review suggests potential damage to property and advises future customers to conduct thorough research, including visiting previous work sites and consulting former clients, before hiring the company.
Customers have reported that Leeds and District Roofing Services LTD provides quotations swiftly, often within 24 hours, and work typically begins shortly after acceptance of the quote, with many noting that the company adheres to the agreed start dates.
Yes, the company has a reputation for completing roof installations, replacements, and repairs within a reasonable and specified timeframe, with some reviews mentioning completion within as little as 3 to 5 working days.
If you're not completely satisfied, the company seems approachable to revisiting and adjusting the work performed, as highlighted by reviews mentioning follow-up assistance for 'tweaks' to the initial job. Customers are advised to communicate their concerns directly to the company.