Mortgage Broker
J & M Green Mortgage Services Ltd
J & M Green Mortgage Services Ltd

J & M Green Mortgage Services Ltd Reviews Summary

Rated 5 Star based on 206 Reviews

Verified by
Overall Rating
Published on
February 20, 2024
Last updated
March 13, 2024

What do customers think about J & M Green Mortgage Services Ltd?

J&M Green Mortgage Services Ltd. garners a sterling reputation based on the customer reviews provided. The company is repeatedly praised for its personalized service, exceptional communication, and expertise in the mortgage process. Several clients highlight the company's commitment to going above and beyond in meeting their needs, which ranged from rapid mortgage portability between properties to facilitating complex purchase scenarios. Martin Green, in particular, is often mentioned for his unwavering dedication and responsiveness, tailoring his services to each client's unique circumstance and remaining accessible over extended periods. The company's agents, such as Martin, Steven, and Mark French, are credited for their professionalism, patience, and ability to secure favorable mortgage terms for clients. The reviews consistently note that the agents make the mortgage experience smoother, more transparent, and stress-free by explaining the process clearly and being highly responsive to client queries.

Positive Feedback

Clients express overwhelming satisfaction with the quality of service provided by J&M Green Mortgage Services Ltd. Key aspects of positive feedback include the personalized and client-centric approach taken by their mortgage brokers; prompt, clear, and informative communication; and the ability to secure favorable mortgage terms and overcome obstacles during the home buying process. These strengths are exemplified by Martin Green and his colleagues' efficiency in handling mortgage portability and their proactive communication with lenders, agents, and solicitors – ensuring smooth and rapid transactions. Reviews also commend the firm's effort in making first-time homebuyers feel informed and comfortable throughout the purchasing journey, building long-term relationships with clients, and consistently delivering exceptional service without extra charges for additional work.

Concerns and Threads

The reviews provided do not explicitly detail any significant negative aspects of customer feedback regarding the services of J&M Green Mortgage Services Ltd. Clients seem to have had overwhelmingly positive experiences, with no recurring complaints or negative themes readily apparent in the testimonials. However, the absence of negative feedback in the reviews presented does not rule out the possibility of less-than-favorable opinions that may exist among other customers not represented in this data set.

Frequently asked questions about J & M Green Mortgage Services Ltd

What kind of support can I expect from J&M Green Mortgage Services throughout the home buying process?

According to customer reviews, you can expect a high level of support that includes personalized service tailored to your unique needs, a thorough explanation of the mortgage process, and a very responsive team that is available to address any questions or concerns you may have throughout the home buying journey.

How does J&M Green Mortgage Services handle complex or unique mortgage situations?

Clients with complex circumstances have reported that J&M Green Mortgage Services offers a patient, understanding, and dedicated approach to finding mortgage solutions that suit their situation. Their expert advisers take the time to work through the complexities and provide the necessary guidance and support.

Are there any additional fees for the extra services provided by J&M Green Mortgage Services?

Based on the available reviews, J&M Green Mortgage Services charges only one fee for securing the original mortgage offer and does not charge extra for additional services or work caused by changes in the mortgage process, such as porting a mortgage to a new property or dealing with changes in the home buying process.

What are customers saying about J & M Green Mortgage Services Ltd

J & M Green Mortgage Services Ltd
2 months ago
I had the pleasure of Martin Green as my mortgage broker and I am beyond impressed with the level of service he provided. From the very beginning, Martin demonstrated a remarkable commitment to his clients, offering a level of attentiveness and support that truly set him apart. One of Martin's standout qualities is his unwavering dedication to understanding and meeting his clients' unique needs. He took the time to thoroughly explain the intricacies of the mortgage process, ensuring that I was well-informed at every step. His expertise and professionalism instilled a sense of confidence, making the entire experience smoother and more transparent. It took my nearly 18 months to find a suitable home, however, throughout the period, Martin remained accessible and responsive, promptly addressing any questions or concerns I had. His communication skills were exemplary, providing clear and concise information while maintaining a friendly and approachable demeanour. I wholeheartedly recommend Martin to anyone seeking mortgage broker services. His dedication, expertise, and genuine commitment to his clients set him apart in the industry. My journey to securing a mortgage was made significantly smoother and more enjoyable thanks to Martin's invaluable assistance.
J & M Green Mortgage Services Ltd
3 months ago
Martin and his colleagues are amazingly efficient and helpful and communicate very promptly. They also had great contact with our chosen lender, to the extent that Martin got provisional acceptance to port our mortgage, from one property that we were buying to another better property, within 12 hours. It was enough to convince the developer that we were serious buyers and sell to us at a great discount! Martin has also communicated quickly throughout the process with agents and solicitor, keeping them abreast of progress and helping the sale go through smoothly and quickly. All this service and only one fee for securing the original mortgage offer and no charge for all the extra work caused by the change! Truly amazing service by J&M Green Mortgage Services. I would say that we will undoubtedly use them again, but we are rather hoping this will be our last house move!
J & M Green Mortgage Services Ltd
Blessing Agodi
3 weeks ago
As a first time buyer I was unsure where to start so I did some browsing to find a good broker company and read some reviews on J and M Green mortgage services so decided to give it a try. After having Steven as my mortgage adviser I can definitely say the reviews are deserved. He helped me overcome some obstacles that got in the way of my purchase and also offered me some excellent advice. I would definitely recommend J&M to anyone who is looking to buy a house, whether it be first time or not.
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About J & M Green Mortgage Services Ltd

Mortgage Broker

We have a team of 8 highly experienced award-winning Mortgage & Insurance Advisers, with 150 years cumulative experience available to our clients at hours to suit them