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Islington Tennis Centre and Gym Reviews

Rated 4.2 based on 245 Reviews

Market Rd, London N7 9PL

Tennis Courts | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews for Islington Tennis Centre and Gym reveal a mixed perspective on the company's reputation and customer experience. Customers appreciate the variety of sports facilities offered, such as indoor and outdoor tennis courts, a gym, sauna, and provisions for blind tennis and accessibility. However, there are notable grievances regarding the maintenance and cleanliness of the venue, particularly the men’s changing room and toilet facilities described as 'disgusting' and 'unhygienic'. Operational issues include the limited availability of facilities, like early sauna closure times not reflected in the membership cost, and difficulties in booking courts leading to overcrowded sessions. Customer service has been criticized, with reports of unprofessionalism and allegations of discriminatory behavior by a staff member. These negative experiences contribute to a sentiment that competing gyms may offer more value, prompting some customers to consider switching providers.

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What Customers Are Saying About Islington Tennis Centre and Gym?

Trustguide uses AI to extract key phrases from reviews about Islington Tennis Centre and Gym and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Islington Tennis Centre and Gym's customers had a positive experience.

Positive
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Islington Tennis Centre and Gym Ratings

2

As of Based on 245 revies as of Jan 12, 2024

Islington Tennis Centre and Gym Score

As of Based on 245 revies as of Jan 12, 2024

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Customer Reviews

As of Mar 13, 2024, 245 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Islington Tennis Centre and Gym's publicly available reviews View source

Richard Allen rated Islington Tennis Centre and Gym 2 stars
a month ago
This gym is decent , but it's going downhill, the suana used to be open most of the day till ten as the gym is open till 11 , now the sauna is open till 9 and it closes for about 4 hours in the day time, this has not been reflected in the cost of our membership. Also the cleanliness of the facility is not so good I've added pics of thr mens changing room where some last of the drain came up from the floor after someone accidentally tripped on it ... The drain in the men's changing room seems to be blocked. GLL need to do better with thier gyms and saunas as most budget gyms have better equipment just no pool or sauna, but the state of the pools and saunas in gll gyms are become so poor that its not worth paying the extra fees and they are hardly open these days which means they are packed when they are open. Islington set the prices of the gym so I can't blame GLL for everything. But i have a membership for thegymgroup now so will likely cancel my gll if they don't improve soon
ن rated Islington Tennis Centre and Gym 2 stars
2 months ago
The indoor courts are great. However, I personally had a really weird and unpleasant experience. A coach from Islington tennis centre has organised these Sunday tennis groups for advanced players. I attended a ‘trial’ and was then told to join the Sunday team and continue playing on Sundays. This was meant to be done alongside also joining the centre. I then went away on holiday and upon returning the coach that is in charge of these groups ghosted me and never responded to my enquiry about whether the Sunday tennis training will be happening at the same time. This was a very unpleasant interaction. Very unprofessional, inconsiderate and, to be honest, very rude. Not a good look on the centre in my view. Decided not to enquire again and will not be joining or trying to play tennis at this centre anymore. Have decided to play elsewhere.
johnny durant rated Islington Tennis Centre and Gym 2 stars
2 months ago
Good place for tennis 6 indoor courts 2 outdoor courts Courts cost 30£+ a hour And 10£@ hour outsmdoor Has pay a play Sat x sun Car park you have to pay for

Frequently Asked Questions About Islington Tennis Centre and Gym

What are the operating hours for the sauna at Islington Tennis Centre and Gym?

Customers have indicated that although the gym itself is open until 11 pm, the sauna's operating hours are reduced, closing at 9 pm and not available for use during a 4-hour period in the daytime. It's suggested to check the current hours directly with the center for the most accurate information.

How does the cost of using Islington Tennis Centre compare to other fitness and tennis facilities?

The reviews suggest that while the center offers a range of facilities, the cost is considered higher compared to competitors such as Puregym & Gym group. Customers are encouraged to compare prices and services to determine the best value for their needs.

Can I book tennis courts at Islington Tennis Centre on short notice?

Islington Tennis Centre is noted for being a good spot for indoor tennis with the possibility of accommodating last-minute bookings, which is favorable compared to other places requiring bookings at least a week in advance. However, it's recommended to confirm current booking procedures as experiences may vary.

About Islington Tennis Centre and Gym

Tennis Courts

Islington Tennis Centre and Gym is situated to the North West of the London Borough of Islington and is one of the busiest tennis centres in the country.It has 6 indoor and 2 outdoor courts, making it the perfect place learn how to play, improve your technique or have a casual game with friends.The centre also has a 60 station gym, fitness class studio, and a sauna and steam room suite.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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