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Intensive Lessons Reviews

Rated 2.5 based on 67 Reviews

Driving School in Lytham Saint Annes

Smart Bookings Ltd, jubilee house, East Beach, Lytham St Annes, Lytham Saint Annes FY8 5FT

Published on
September 11, 2025
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Intensive Lessons's customers had a positive experience.

Positive
40%
Neutral
0%
Negative
60%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Intensive Lessons?

made me feel completely at ease

great at explaining and teaching

Raj is a fantastic driving instructor

Automatic instructor was a star

amazing

couldn't recommend enough 10/10 service

Waqas was very helpful

Trustguide extracts key phrases from reviews about Intensive Lessons and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 67 customers have reviewed this business and rated it 2.5 Star out of 5. Trustguide conducted an in-depth analysis of Intensive Lessons's publicly available reviews View source

Shane Powell rated Intensive Lessons 5 stars
a month ago
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I honestly can’t recommend Gareth highly enough! I just completed a 5-hour crash course with him and passed first time with ZERO minors — I still can’t believe it! From the very first moment, Gareth made me feel completely at ease. He’s calm, patient, and incredibly knowledgeable, which made a huge difference, especially with such a short time to prepare. What really stood out was how clearly he explained everything — no jargon, no stress, just clear, confident guidance. He didn’t just teach me how to pass; he taught me how to drive safely and confidently for life. His methods are spot on, and you can tell he genuinely cares about your success. If you’re nervous, short on time, or just want the best possible instructor, Gareth is your guy. I couldn’t have asked for a better experience, and I’ll be recommending him to absolutely everyone. Five stars aren’t enough — thank you so much, Gareth!
Christina Bannister rated Intensive Lessons 1 stars
2 weeks ago
Honestly, if I could give them zero stars I would. I have waited for a test for over two months. I also recently changed my name and applied for a new license (within the past two weeks.) Whilst waiting for my updated license, I requested an update from them. They proceeded to blame me for the delay. I asked if they could refund the booking since I've had more luck with getting up at 5:45 on Mondays and trying to get a test myself. They wouldn't refund me more than the cost for a test (which was £62 out of £143.) When I asked them to elaborate on their reasoning for this and after quoting their terms and conditions explaining my lack of understanding (I don't have a screenie unfortunately), they proceeded to delete my booking, making it so I can no longer access the portal.
Jester KnockOut rated Intensive Lessons 1 stars
2 weeks ago
🅱️eware!!! Avoid this business far away as possible!!! They hide no-refund policies in terms and condition, you will not see them when booking lessons. Costumers service is passive aggressive, will at all cost tell you that there is no refund. Even if I ask about cooperation and some different solutions to problems. Lost money and precious time with incompetent customer service. They said 'We've managed to luckily find you a test without you redoing the theory. Please delete your review about us, in fact a positive one would be nice now considering we've managed to pull this off! We are confident no one else in the UK could have done it.' and I need to say they are not the only ones who can do it. The only good thing that they did was provide me a great instructor that did all hard work and his name is Mayur Jethiji, great at explaining and teaching. You can find him on Facebook. I wish to give negative stars but there is no option for that.

Reviews Summary

The overall sentiment toward this driving school is mixed, with both enthusiastic praise and strong criticisms appearing consistently in recent customer reviews. Positive comments focus on the high quality of certain driving instructors—such as Gareth, Mayur Jethiji, Raj, and Waqas—who are described as knowledgeable, patient, and effective in helping students pass their tests. However, recurring criticisms emerge about booking management, refunds, and unresponsive or adversarial customer service, with several users expressing disappointment or frustration with the administrative side of the business.

Common positive themes include skilled instructors, clear teaching methods, and successful first-time driving test passes. Some reviewers applaud the ease of booking and the rapid securing of test dates, while others highlight issues such as delays in being assigned an instructor, no-refund policies, and inadequate communication. Negative feedback often centers on unexpected policy enforcement and a lack of support when problems occur.

Overall, this driving school is regarded as a place where individual instructors may deliver excellent results, particularly for learners seeking intensive lessons or fast-track options. Despite positive testimonials for instruction, prospective students in the region should be aware of potential customer service or administrative hurdles, especially regarding booking logistics and refund policies.
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Frequently Asked Questions About Intensive Lessons

How experienced are the driving instructors?

Several reviews highlight instructors as knowledgeable, patient, and effective, with named instructors like Gareth, Mayur Jethiji, Raj, and Waqas helping students pass on their first attempt. However, instructor quality may vary based on individual assignments.

What is the refund policy if my course cannot proceed as planned?

Multiple reviews mention that deposit and booking fees may be non-refundable once work has begun, even if an instructor is not assigned or scheduling issues occur. Customers are advised to review the company's terms and conditions closely before booking.

How soon after booking can I expect to start lessons?

Some customers report delays in instructor assignment and course scheduling, while others receive swift test bookings. Availability depends on demand, course selection (automatic or manual), and timely communication of reference details.

About Intensive Lessons

Driving School
This company operates in the driving education sector, offering intensive driving courses and test booking services. They connect students with driving instructors for lessons specifically tailored to achieving driving test readiness in a condensed timeframe, often incorporating both manual and automatic tuition as part of their course offerings.

The company manages administrative aspects such as booking theory and practical tests, allocating instructors, and organizing lesson schedules. Their workflow includes handling instructor assignments and coordinating customer communication and payments according to their published terms. Services are delivered primarily in-person via contracted instructors across various locations.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.