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Ideal Electrical Solutions Ltd
Ideal Electrical Solutions Ltd

Ideal Electrical Solutions Ltd Reviews Summary

Rated 4.8 Star based on 282 Reviews

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Overall Rating
4.8
/5
282
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Published on
February 27, 2024
Last updated
March 13, 2024

What do customers think about Ideal Electrical Solutions Ltd?

Ideal Electrical Solutions (UK) Ltd has amassed a commendable reputation based on the aggregate of customer reviews. The company is frequently lauded for its punctuality, professionalism, knowledge, and friendliness of the electricians. Clients have repeatedly affirmed the expeditious and adept completion of a variety of electrical services, ranging from minor installations to comprehensive rewiring of properties. The consistent theme across the feedback indicates a high level of satisfaction with the services provided, tailored customer service, and a sustained professional interaction from initial consultation to project completion. Customers appear to place considerable trust in the company's ability to handle projects of different scales, appreciating their diligence in adhering to health and safety standards and their readiness to engage with both routine maintenance and complex renovations.

Positive Feedback

Customers have positively highlighted Ideal Electrical Solutions' reliability when it comes to timeliness, suggesting that the company prides itself on punctual arrivals and efficient work execution. Professionalism is another key positive trait, with multiple reviews emphasizing the polite and friendly demeanor of the staff, which contributes to a seamless and enjoyable customer experience. Clients also value their clear communication, particularly concerning explanations of technical aspects of the products and services. The technical proficiency and problem-solving capabilities of the engineers have not gone unnoticed, as they are described as thorough and professional. Loyalty and repeat business, evidenced through multi-year partnerships, reflect a trust and satisfaction in the company's comprehensive offerings including EICRs, PAT testing, and diverse installation projects.

Concerns and Threads

Despite the collection of largely positive reviews, negative feedback was not featured within the provided data, making it unfeasible to extrapolate genuine issues or customer complaints. It is worth noting, however, that the absence of negative feedback in the reviews provided does not guarantee universal perfection; it merely indicates that customers who have lodged reviews had an overwhelmingly positive experience. Potential areas of concern that are commonly encountered in the electrical services industry, such as budget overruns, missed deadlines, or subpar work quality, cannot be substantiated without corresponding critical reviews.

Frequently asked questions about Ideal Electrical Solutions Ltd

Does Ideal Electrical Solutions handle both small-scale jobs and full property rewires?

Yes, Ideal Electrical Solutions is adept at managing a wide array of electrical tasks, from installing outdoor sockets to conducting full property rewires as per customer testimonials.

What kind of experience can I expect from the staff at Ideal Electrical Solutions?

Based on customer feedback, you can expect professional, friendly, and knowledgeable electricians who are thorough in their work and are comfortable explaining the technical details of their services.

Is Ideal Electrical Solutions recognized for being punctual and efficient?

Yes, one of the recurring themes in customer reviews is the company's commitment to punctuality and efficiency, arriving on-time and completing work expediently.

What are customers saying about Ideal Electrical Solutions Ltd

Ideal Electrical Solutions Ltd
Steph Irvine
5-Star
4 weeks ago
Fantastic job! Thanks so much to the electricians who came out. They arrived exactly when they said they would and they did a brilliant job. They were also professional and friendly. I will be coming back to Ideal Electrical Solutions for any future electrical work needing done. 5 stars!
Ideal Electrical Solutions Ltd
Irene Winton
5-Star
2 months ago
Great service, our wired in alarms kept going off even after batteries were replaced. Received estimate for replacement and work carried out promptly. Couldn't fault engineer, he explained all about the alarms as we're different from previous ones.
Ideal Electrical Solutions Ltd
Jim Crockett
5-Star
4 months ago
We were delighted to have Ideal Electrical Solutions complete work for us. They were competitively priced, their work was achieved quickly and efficiently, and nothing was too much trouble for their friendly electricians. Service: Remodeling
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About Ideal Electrical Solutions Ltd

Electricians

Multi award winning Ideal Electrical Solutions are electricians who operate in Edinburgh, East Lothian and Midlothian. We are specialists in EICR Tests (Electrical Installation Condition Report), PAT testing, Fire Alarm Testing & Maintenance, Emergency Light Testing, Inspections & Certificates, Energy Performance Certificates (EPCs), Gas Safety Checks & Certificates, Electrical Repairs, Fuse Board Replacements, Smoke Alarm Installation and EV Charger installation.We are open 5 days a week and can work out of hours when requested. We are proud of our excellent customer ratings for our landlord certification and installation on Edinburgh Trusted Trader. We have a great office team who are ready to advise and assist, call IES today.

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