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G.Swailes Painter & Decoratorltd
G.Swailes Painter & Decoratorltd

G.Swailes Painter & Decoratorltd Reviews Summary

Rated 5 Star based on 41 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
41
reviews
Excellent
Good
Average
Fair
Poor
Published on
February 23, 2024
Last updated
March 13, 2024

What do customers think about G.Swailes Painter & Decoratorltd?

Analysis of customer reviews for G.Swailes Painter & Decorator LTD indicates a consistently strong reputation, marked by professionalism, quality of work, and reliable customer service. Clients repeatedly mention the prompt and responsive nature of communication, with Glenn frequently highlighted for his attentive interaction. The expertise in handling challenging patterns and meticulous attention to detail during projects like wallpapering with complex geometric designs receives particular commendation. The execution of jobs is noted to be of high quality, with references to 'show home' level finishes, and the professionalism of the team is underscored, with descriptions of the decorators as 'friendly', 'hardworking', and 'tidy', which implies a respect for client's space and comfort. Scheduling and the adherence to agreed start times are also strengths, as is the flexibility provided when working around the clients' availability, suggesting an understanding of customer needs. Overall, the customer experience seems to be overwhelmingly positive, built on trust and exceeding expectations with a track record of repeated business and strong recommendations.

Positive Feedback

Positive customer feedback for G.Swailes Painter & Decorator LTD is characterized by praise for the team's punctuality, professionalism, and high-quality work. Glenn's quick response time and thoroughness during the quotation phase set a reliable tone from the onset. Customers express appreciation for the meticulous care taken with their furniture and living spaces, reflecting a standard of cleanliness and orderliness post-job completion. The decorator's proficiency in handling complex wallpaper patterns is highlighted as exceptional, reinforcing the company’s technical skill set. The decorator’s willingness to go 'above and beyond' and work with flexibility, including 7-days availability, suggests a strong customer-centric ethos. The communication from Glenn and his team receives accolades for its clarity and consistency, which facilitates a smooth project management process. Furthermore, customers remark on the decorator's friendliness, reiterating the positive interpersonal experiences that span not only the duration of the decorating tasks but also the convenience of scheduling and project completion.

Concerns and Threads

After a thorough analysis of the provided customer reviews, there appears to be an absence of negative feedback for G.Swailes Painter & Decorator LTD. All included testimonials are positive in nature, with no mention of dissatisfaction or unfavorable experiences. While this could signify an exceptional standard of service, prospective clients might seek a more balanced perspective that includes any areas for improvement or instances when expectations were perhaps not fully met. It is critical for an objective evaluation to consider both positive and negative aspects, but given the data presented, no negative themes or trends can be identified at this time. This lack of critique may reflect the company’s commitment to quality and customer satisfaction but does not provide insight into how the company addresses criticism or handles service recovery.

Frequently asked questions about G.Swailes Painter & Decoratorltd

How responsive is G.Swailes Painter & Decorator LTD to quote inquiries?

Based on customer reviews, G.Swailes Painter & Decorator LTD is highly responsive to inquiries and provides prompt site visits for quotes, often within a day, even during busy periods.

Does the company handle complex wallpapering projects effectively?

Yes, customers have praised the team, particularly for their ability to match complex geometric patterns meticulously during wallpapering projects, indicating a high level of skill and attention to detail.

Are decorating services by G.Swailes disruptive to daily home activities?

Customer reviews suggest that the team works efficiently and flexibly around clients’ availability, with efforts made to minimize disturbance, indicating a respectful and accommodating approach toward the client’s home life.

What are customers saying about G.Swailes Painter & Decoratorltd

G.Swailes Painter & Decoratorltd
Stacey Smith
5-Star
a month ago
I contacted Glenn after reading other online reviews and am very glad I did. Glenn responded quickly and came to give me a quote the next day, despite it being over the busy festive period. Glenn was very thorough in checking and explaining the work required. We agreed a start date and on the morning Keith came promptly. I had a wall in my living room and dining room wallpapered with a large geometric pattern, which was very tricky, but Keith was amazing the pattern is matched beautifully. Keith was very careful with some furniture that was left in the room and tidied everything when finished. Overall I'm very happy and would recommend Glenn and Keith.
G.Swailes Painter & Decoratorltd
connor Sellers
5-Star
8 months ago
Genuinely the best paint and decorator I’ve ever interacted with. Extremely reliable, works 7 days a week and ALWAYS goes above and beyond. It’s the 4th time we have used Glenn over 4 years and he is just amazing!!!! Thanks Glenn - another successful project!
G.Swailes Painter & Decoratorltd
Lynn Holdsworth
5-Star
2 months ago
Very pleased with the job carried out on my living room. Keith was professional and hard working. Lovely job. Thank you. Would use again and recommend
Read all reviews

About G.Swailes Painter & Decoratorltd

Painters & Decorators

Painting and decorating company specialising in domestic and commercial properties. 30 years experience in all aspects of painting and decorating,coving,wall coverings applied

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