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First Psychology Glasgow Reviews

Rated 3.6 based on 8 Reviews

8 Sandyford Pl, Glasgow G3 7NB

Therapists | Glasgow

Published on
April 17, 2024
Last updated
April 17, 2024

Reviews Summary

First Psychology Glasgow presents a mixed but generally positive company reputation based on the customer experiences noted in the latest reviews provided. Clients appreciate the professionalism, quality of therapy, and the expertise of specific therapists, with commendations for their supportive roles in handling grief, trauma, and personal challenges. Positive experiences highlight therapists who are professional, provide valuable tools and advice, and display an open-minded approach throughout the therapeutic process. Conversely, some feedback reflects significant dissatisfaction concerning logistical aspects of the service, including miscommunication by the reception and issues around billing. Notably, concerns about responsiveness to negative feedback, evidenced by a perceived generic response to contact the office, suggest a potential area for improvement in customer service. These diverging experiences indicate that while the expertise and personal engagement of therapists are key strengths, administrative processes and customer care require attention to enhance the overall client journey and maintain reputation.
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What Customers Are Saying About First Psychology Glasgow?

Trustguide uses AI to extract key phrases from reviews about First Psychology Glasgow and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of First Psychology Glasgow's customers had a positive experience.

Positive
Neutral
Negative

First Psychology Glasgow Ratings

5

As of Based on 8 revies as of Apr 17, 2024

First Psychology Glasgow Score

As of Based on 8 revies as of Apr 17, 2024

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Customer Reviews

As of Apr 17, 2024, 8 customers have reviewed this business and rated it 3.6 Star out of 5. Trustguide conducted an in-depth analysis of First Psychology Glasgow's publicly available reviews View source

Peter rated First Psychology Glasgow 5 stars
7 months ago
I have been a client of First Psychology for almost two years and have found the professionalism and quality of therapy offered by my psychotherapist to be exceptional. I would highly recommend them to anyone. Confidentiality prevents me from naming the psychotherapist I've been engaged with.
Paula Taggart rated First Psychology Glasgow 5 stars
a year ago
Incorrect info given by the receptionist that the therapist found through her filter search is accredited with UKCP. Very clearly motivated only by filling the books, and no interest in clients' needs. I also notice all negative reviews are responded with a generic "phone us on xxx" - not sure what good that would do?
Victoria Mcmillan rated First Psychology Glasgow 5 stars
a year ago
I leave this 5 star review for Dr Gerald McNinch. I have been working with Dr Gerald McNinch for almost 3 years now after experiencing alot of grief and trauma in my life. I was recommended by my doctor This guy is the best in his field , THE ABSOLUTE BEST Some people go out and buy new clothes, or have a blowout when they feel out of sorts, my advice to you is get in touch with him and arrange an appointment.

Frequently Asked Questions About First Psychology Glasgow

Are the therapists at First Psychology Glasgow accredited?

First Psychology Glasgow has therapists who may be accredited, but as per one of the provided reviews, it is advised that clients directly confirm the accreditation status of their assigned therapist with the clinic to ensure their credentials meet specific needs and expectations.

What can I expect from my first appointment?

Ideally, the first appointment at First Psychology Glasgow is designed to understand your issues and discuss how therapy might help you. However, based on mixed reviews, experiences may vary, and clients should clarify the structure of initial consultations prior to sessions.

How responsive is First Psychology Glasgow to negative feedback?

The response to negative feedback tends to be an invitation to discuss issues over the phone. If you encounter any problems, proactively reaching out for a resolution might be beneficial. However, the effectiveness of follow-up on such feedback may vary.

About First Psychology Glasgow

Therapists
First Psychology Glasgow offers individually tailored therapy including counselling; psychotherapy; cognitive-behaviour therapy; couples counselling; therapy for children and young people; mindfulness-based therapies and more. We work with a wide range of people including individual adults, couples, children, families and organisations/businesses. We work with a broad range of issues and problems and we operate on a self-referral basis, although we are happy to receive referrals from health professionals too.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.