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Enchanted Island Amusement Park

Enchanted Island Amusement Park Reviews Summary

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Parks | Phoenix, AZ

1202 W Encanto Blvd, Phoenix, AZ 85007, United States

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Enchanted Island Amusement Park?

As of Mar 13, 2024, 2604 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Enchanted Island Amusement Park's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
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Published on
February 23, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Enchanted Island Amusement Park's customers had a positive experience.

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Enchanted Island Amusement Park

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Enchanted Island Amusement Park's customer reviews analysis

Enchanted Island Amusement Park has established a largely positive reputation among visitors, primarily catering to young families and children with its array of attractions. Customers appreciate the value for money, highlighted by the free admission and reasonably priced all-day pass that allows for repeated enjoyment of attractions without significant financial strain. The park's targeting of a younger audience is well-received, with rides and attractions tailored to 'the littles', as one reviewer put it, ensuring age-appropriate entertainment. Convenience and affordability are often mentioned, with many reviewers praising the absence of entrance fees and the option to purchase ride-specific tickets. The park's long-standing presence in Phoenix has contributed to its charm, with several patrons reflecting on its longevity and the creation of tradition, especially for family outings and children's birthday parties. Notably, the accommodations for special needs children have also garnered positive feedback.

Positive Feedback

The positive aspects of the customer feedback for Enchanted Island Amusement Park include the affordability and tailored experiences offered to families with young children. With free general admission and the option for unlimited ride passes, the value proposition is compelling. The availability of ride-specific tickets further enhances the park's flexibility, allowing patrons to customize their visit according to their needs and preferences. Consistent accolades are given for specific attractions, like the dragon rollercoaster and the train ride, which are favorites among the children. The park's provision for birthday party hosting is also positively noted, adding to its appeal as a family-centric venue. Facilities such as food stands, clean restrooms, and a splash pad to cool down contribute to a comfortable and convenient outing. Moreover, the positive experiences of patrons with children on the autism spectrum underscore the inclusive nature of the park.

Concerns and Threads

Despite many positives, Enchanted Island Amusement Park faces some criticism that affects its overall customer experience. Some patrons find the park overpriced, particularly when the perceived value is not aligned with the cost, especially when patrons feel compelled to have their children repeat rides or games to 'get their money's worth'. The restriction on adults accompanying children on rides, unless they have purchased their own tickets, has caused disappointment for some visitors. Additionally, there is anticipation and concern for future developments, such as the new playground; customers hope that the same level of charm and quality will be maintained without cutting corners. While the park is cherished for catering to smaller children, this specificity might limit appeal to families with older children, who might not find the rides as engaging.

Frequently asked questions about Enchanted Island Amusement Park

Is there an entrance fee for Enchanted Island Amusement Park?

No, there is no entrance fee for the park. You only pay for the rides you want to go on, with the option to buy single ride tickets or an unlimited all-day pass.

Are there attractions suitable for very young children at the park?

Yes, most attractions at Enchanted Island Amusement Park are geared towards younger children, often referred to as 'the littles', with a few rides that allow for or require adult accompaniment.

Can adults accompany children on the rides, and does it cost extra?

Adults can accompany children on certain rides. While general admission is free, adults need to purchase their own tickets or an all-day pass if they wish to participate in the rides.

Recent customer reviews and testimonials for Enchanted Island Amusement Park

Enchanted Island Amusement Park
Paul M
5-Star
2 months ago
I’m between 4 and 5 stars on this but decided on 5 just because my 4 year old daughter loved it and it was such a perfect day (Black Friday). Weather was nice and it wasn’t very busy. I think we could have easily done an all day pass for my daughter and I could have got a couple of single rides and it would have been fine, but we ended up getting two all day passes. My daughter definitely got a ton of rides in, for her there’s no better thing than being able to ride again and again. Her favorite was the dragon rollercoaster thing, she probably rode it 7 times!
Enchanted Island Amusement Park
Crystal Rector
5-Star
3 months ago
It's such a fun outing for "the littles". Most of the rides are geared toward the smaller kids...and lots of fun for the adults to watch and to give their kids a fun time without breaking the bank. An all-day pass bracelet costs right around $25 but since admission to the park is free, and the rides don't require adults to ride alongside their kids (there are a few that do for the smallest kids, or that can be enhanced by adult help, so you can buy more limited passes for adults if you want to), it makes it a really affordable way to spend the day with a kiddo or two. So happy we discovered this place before our grandchildren are too big to enjoy it!
Enchanted Island Amusement Park
Maria Trejo
5-Star
2 months ago
Very cute park for kids and kids' birthday parties. I loved the train ride around the park. It is not that big, buy worth the trip. There is no entrance fee. Just buy the tickets you want for rides. Love this! My grand baby of 18 mos enjoyed and so did we!
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Overall Rating

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Overall Rating
4.3
/5
2604
reviews
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About Enchanted Island Amusement Park

Parks

Theme park offering games, a carousel, a train ride, pedal boats & a splash pad all aimed at kids.

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