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Electracert Electrical Services Ltd.

Electracert Electrical Services Ltd. Reviews Summary

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Electricians | Birmingham

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Electracert Electrical Services Ltd.?

As of Mar 13, 2024, 97 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Electracert Electrical Services Ltd.'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
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Published on
February 17, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Electracert Electrical Services Ltd.'s customers had a positive experience.

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Electracert Electrical Services Ltd.

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Electracert Electrical Services Ltd.'s customer reviews analysis

Electracert Electrical Services appears to have cultivated a robust positive reputation based on recent customer reviews. The feedback points to a uniformly high level of satisfaction with the services provided by the electrician, Naz. Customers frequently laud his punctuality, professionalism, and respect for their property, emphasizing his practice of using shoe protectors as a sign of courtesy. Naz is repeatedly commended for his patient and thorough work ethic, and his fair pricing structure is also a recurring theme in the testimonials. The importance of trust and comfort, especially noted by a single female customer, indicates a high degree of regard for customer safety and well-being. His ability to effectively resolve complex issues and provide peace of mind, especially in situations involving previous negative experiences with other electricians, contributes significantly to the overall positive customer journey.

Positive Feedback

Key positive aspects of customer feedback for Electracert Electrical Services are centered around the electrician Naz's expertise, professionalism, and reliability. Customers highlight Naz's in-depth knowledge and skill in resolving complex electrical issues, appreciating his dedication to ensuring everything operates to a high standard. His professional conduct is manifested through his punctuality, use of shoe protectors, and clear communication regarding pricing and services needed. Moreover, fair pricing is celebrated by the clients, suggesting that the company offers good value for money. Clients feel reassured by Naz's respect for their homes and his trustworthiness, which is critical for clients such as single ladies. Naz's consistent ability to deliver quality service with attention to detail, like neatly handling tricky installations, has evidently left many customers inclined to recommend his services enthusiastically.

Concerns and Threads

The customer reviews provided do not explicitly highlight any significant negative aspects regarding Electracert Electrical Services or the electrician, Naz. The absence of negative feedback suggests that customers are generally content with the service and encounter few, if any, problems. However, this lack of negatives should not be taken to imply that the company is flawless, as the reviews available may not represent all customer experiences. Clients may still encounter typical service-related issues that have not been detailed in the testimonials provided. As with any service provider, potential clients should consider a range of reviews and possibly seek more information to make an informed decision.

Frequently asked questions about Electracert Electrical Services Ltd.

Can I trust Electracert Electrical Services for punctual and respectful service in my home?

According to recent customer reviews, Electracert Electrical Services, especially the electrician Naz, is frequently praised for being punctual and showing respect for customer homes, notably by using shoe protectors. This indicates a strong likelihood of receiving respectful and timely service.

Is Electracert Electrical Services able to handle complex electrical issues?

Customer reviews suggest that Naz of Electracert Electrical Services is highly capable of resolving complex electrical issues. His thoroughness and dedication to fixing all faults to a high standard are aspects that customers have highlighted as particularly commendable.

How does Electracert Electrical Services fare with pricing for electrical services?

Feedback points to Electracert Electrical Services offering fair and reasonable pricing for their electrical services. Customers have expressed satisfaction with the costs of the services provided, appreciating the good value for skilled workmanship and professionalism.

Recent customer reviews and testimonials for Electracert Electrical Services Ltd.

Electracert Electrical Services Ltd.
Weina Zhong
5-Star
a week ago
Naz came to our property on time and he did the earth rod and many small jobs for us. Very patient and tidy. The price is good . Highly recommend. Will find him for future jobs.
Electracert Electrical Services Ltd.
Sensei Seb
5-Star
4 weeks ago
I recently had an excellent experience with Naz, he was incredibly knowledgeable and patient, especially given the nightmare electricians we had previously in the house. He was able to fix all faults and spent a considerable amount of time ensuring everything was working to a high standard. I wouldn't hesitate to call Naz back out for any issues in the future, he's highly respected in our home and I'm sure will give great value to others with electrical issues.
Electracert Electrical Services Ltd.
Laura Whittaker-Bent
5-Star
2 weeks ago
Would definitely recommend Naz, he put shoe protectors on straight away showing respect for our home not many work men do this 👏 Naz carried out the work swiftly and pricing was very fair. I felt comfortable as a single lady having a stranger carrying out work while on my own. Will definitely use Naz again
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Overall Rating

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Overall Rating
4.9
/5
97
reviews
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About Electracert Electrical Services Ltd.

Electricians

Are you looking for a professional, reliable and trustworthy electrician who:*Turns up on time*Charges a fair price for a quality job*Can be trusted to work in your home*Is highly recommended by his previous clients?Well... you've just found him!I'm Naz, the guy you can see in the photos, and the proud owner of Eletctracert.I'm the person who'll come out to see what work you'd like done, give you a quote and actually carry out the work myself.All types of residential including installing sockets, installing lights, Fuseboard/ Consumer Unit upgrades, EICR’s & all type of small works. & repairsPlease note - I no longer do REWIRES (full or partial) and I will NEVER certify work someone else has done!

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